Hampton Inn & Suites Arcata

No room service at ALL even we requested a day before. We stayed for 4 nights. The bed was SO uncomfortable.

even though did not have a reservation staff very polite and got a room for us

This is our Inn of choice when we visit the Eureka area. Clean, comfortable, and quiet.

The elevator was non operational. We had a lot of luggage to cart upstairs.

Great service, but the walls are so thin that a good sleep is difficult with noisy neighbors.

Pleasant experience and fulfilled all the needs; nothing spectacular but nothing bad. Loved getting a hot tub in the room but draining it was confusing and the front desk person the next morning didn't know how to do so (figured out eventually).

Nice place to stay when exploring the area. Beautiful coast, rivers and bays.

The hotel was very clean and comfortable. Staff were friendly and helpful. It was an easy drive to Cal Poly and Arcata. I would absolutely stay here again.

Everything about this place was just fine: reasonably easy check-in, clean, comfortable, quiet rooms with modern interior. AND THEN WE TRIED TO HAVE A NICE BREAKFAST. The woman running the breakfast buffet does a TERRIBLE job. First there was no milk. Then they were out of yogurt AND THEN they ran out of water. The orange juice needed to be replaced too, and I overheard another guest asking for napkins. All the while, the woman running the buffet was hiding out in the back room drinking her water and using her cellphone. Note to hotel owners: This employee either needs serious retraining or, better yet, she needs to be terminated so that the proper message is sent to her about having such a poor attitude toward her work responsibilities.