Courtyard Beckley

Hotel was clean and beautiful, very close to food amenities and hence very convenient. They did not have a microwave in the room which I thought was odd because most of the hotels have one in the room. When checking out, the lady who was at the front desk wasn’t quite friendly. Didn’t even greet or anything like that. Overall we had a good nights stay.

Arrived around 11:30pm admin had our room keys ready which was great however upon entering the room we found a large bug on the floor.

Unfortunately the quality at this hotel has gone down. The check ins are slow with poor wifi speeds. I feel the rooms are thin and you hear a lot of noise

Very friendly clerk at check in. Clean room with comfortable bed. Convenient placement of furniture. The outside of the building looks a bit dingy like it needs a paint job, but inside is nice with a pleasant scent and clean looking when you walk in.

Excellent hotel , stayed on our way down to North Carolina and on our way back! Will definitely be back!

Switched to this Marriot midway through our stay at another nearby hotel that was pretty grody. Everything was great, only problem is that the doors shut very loud, so every night you could hear what sounded like a Minecraft village out in the hall (Constant opening and closing of doors)

We expected the usual Courtyard Standard but this one was not good enough. The bedroom linens were sp**** and it seemed they forgot blankets or comforters on the beds and replaced with a thin unsatisfactory cover.

Hotel was in a good location, and while old, it was cleaned up. My rating would have been better if it wasn’t so noisy. Our first night included loud guests returning to their room nearby fighting at 4am. Our second night included two calls to the front desk and several chat messages to get staff (Alexis) to stop the extremely loud guests at the outdoor fire pit. Each time we contacted Alexis, she said she’d had no complaints of the noise, but I knew others had called before I did. So I didn’t appreciate the lie. I expected the hotel to remove or quiet loud guests. If this was a cheap hotel, that’s what you expect but for several hundred dollars, I don’t want to be kept up until 1am by loud people outside. Maybe it was better away from the fire pit, so avoid being near that if you stay here. It’s so convenient for our travels to visit a particular person that I wanted it to work out, but we may try a different place next time. Marriott, you disappointed me.

Hotel is very nice with friendly staff and knowledgeable about the area. Rooms are quiet and we couldn’t hear people above us or next door which made the experience more enjoyable. I will say that when they remodeled and removed the bathtub and only put in a large shower is a detriment. Nobody wants to be driving for 8 plus hours and have to stand in the shower to relax. It was really the only disappointment. The balcony was nice to enjoy a cup of coffee on in the morning.