Hotel 43 Boise

Keep in mind they are renovating, but they clearly were not prepared to make rooms available. I paid too much for a room that not only didn’t have a hot water for a shower but NO WATER PRESSURE! There was no way to heat up my room because the thermostat was NON WORKING! It was miserably chilly that night and the next morning. The only difference between sleeping on the floor and the bed—a sheet. Some people may like a firm mattress but that was stupid hard. Same for the “pillows” I may as well have used a 2x4 for the comfort it offered. I requested a phone call from manager on Sunday morning when I checked out at 8am, it’s almost noon on Monday and still nothing. Very poor customer service. Truly disappointing.

The staff was great. Walking distance to many places was good. Liked the room and the lobby area was great. Just wish they had a breakfast area or a coffee shop in the hotel. Overall it was good.

Very nice hotel and our room was spotless and very comfortable. The staff is amazing and very friendly. We will definitely stay at this hotel again.

The room wasn’t dirty but not as clean as I expected. I kept tripping over the bed platform. The staff was very nice and very helpful.

they are undergoing an extensive remodel. The lobby just reopened and is beautiful. We stayed in a newly remodeled room and it was beautiful. They don’t have onsite pool/fitness but have an arrangement at a place nearby.

We have stayed at this hotel for years and have always loved it. They have been working on a well deserved remodel and the place looks great. The valet service seems a bit confused on who is staying at the hotel and who is there for Chandlers but hopefully things will smooth out soon. Hose keeping missed cleaning our room one of the days but no big deal. Will be back for the holidays. Would recommend this hotel to everyone.

The main lobby is under repair, but the hotel made a point to indicate so as soon as I booked -- much appreciated. My only complaint is that the room was very cold and did not heat up no matter how high I adjusted temperature.

We were unaware when booking, but the hotel is under renovation construction and while our room was newly renovated, there was active construction (noise) on our floor and throughout the entire building including the normal entrance. We were relegated to park in an attached parking garage in order to enter the building and then go up to the 2nd floor to a room temporarily converted to an office to check in. After arriving, we were told that there was no way to get hot water in the room for tea but we could get some from the 2nd floor as opposed to anyone bringing an electric kettle or the hot water up to us. This was puzzling to me as they state that there is “room service” from the attached restaurant, Chandlers. Also, our room was completely renovated, but the shower floor was cracked and worn and perhaps “recycled”. The shower head only extends approximately five inches further than the shower knob and falls directly down (like a rain shower head) so one’s body is forced to stand on the broken part of the shower and against the shower knob to actually be under the water stream even though the shower is practically six feet long (a walk in) very poor design. Also, the single use toiletries hadn’t been replaced from the last guest.Both the body lotion and the little box that included qtips were clearly used.On the positive side: the mattress and pillows were comfortable,linens were clean and plentiful,and the room had two comfortable robes.We will not be staying here again.

They were are under construction. Lobby not functional! Elevators covered in dust from construction. Front desk is operating out of a guest room.