American Inn & Suites

The property was clean but dated. Our service was fine. The "continental breakfast" was coffee/juice and a honey bun from a box. The pool was closed for the season, even though it's an indoor pool. There is a connected Mexican restaurant, which was convenient. The room price was maybe a little high for what we received.

When I showed up on Friday they booked me into a dirty room and then move me to another room that had no towels why do I said that the pool was open and then the following day they said nope it's close for the season because it's not heated they refuse to give me a refund and I want a refund now this was a horrible place they also had six cockroaches in the hotel room. I asked for more towels at 10:00 at night and she said no they are right there you aren't getting anymore

Didn’t get to use the indoor pool, walls were super thin could hear everything. Couldn’t even watch anything on the tv the channels were not working due to cloudy skies.

The check in process was quick and easy. The female clerk that checked us in was very nice and friendly. The room was clean but the bed was extrememly uncomfortable. The check out process was very odd. The door to the lobby was locked so we had to ring a buzzer and when the clerk finally answered, he was rude and unhelpful.

They are refurbishing the hotel. Moved to a room that was away from the construction. Unfortunately some lights in the bathroom and room did not work nor did the refrigerator.

The beds were very uncomfortable. We were up at 6:30 and went to the continental breakfast that was from 5:30-9:30am. There wasn’t any food and no staff around to ask about it. Very disappointing.

I work in boone and stay in a hotel and its great

The place was decent. Just had problems with our key the whole 1st night.

Very basic, everything pretty warn-out and old looking. However, they did have all amenities like fridge, microwave… coffee and packaged sweets in the lobby in AM. Despite being old and worn, it did appear clean. We thought the bed was very comfortable. We felt safe and things were quiet all night. I would stay here again - although I think it was overpriced for the age of property.