Grande Real Villa Italia

Third time staying here. So beautiful and amazing breakfast and food in general

房間給安排了一個角落的房間，陽台望出去是斜的視角。 沒有夜床服務，理由是衹住一晚，不提供夜床服務。但是客房服務的人進來了，把我們充電的插座給拔了，並且蓋了馬桶蓋子。 前台服務也巨差，完全沒有打招呼。 待客泊車的人看見客人過來，依舊在一旁打電話。 總的來説，這算是5星酒店裡麪最差勁的了。

The hotel is good located. Rooms are very comfortable. Restaurants around. Wonderful swimming pool.

The hotel is wonderful, the staff are super efficient, especially the man who helped me at the SPA, was fantastic!

This was our first visit to this property. I can't say enough about how efficient and endearing the staff was. Chistoph, the guest experience director, was one of the most impressive hotel staffers I've encountered. He knew what we needed before we knew! Another stand out was Riza, who was charming and always somehow there when we needed him. These two gentlemen really understand the meaning of hospitality and made our visit outstanding. The rooms and facilities are nicely appointed and very clean. I do see some maintenance issues, but nothing that would alarm me. Housekeeping was great and non-invasive. Food in Belvedere was quite good, and the spa is not to be missed, especially the pool circuit. Great experience, great people, great view and a great town!

Unfortunately in major need of renovation. Outdoor pool is very dirty even has stuff growing inside of it. The rooms have stained rugs and weird smell. The hygiene and cleaning need a massive make over. We will not come back until this is done. Food and drinks very poor quality and extremely slow service. The breakfast serving has a weird smell about it unfortunately.

Lovely hotel with really nice staff. Breakfast service needs a little improvement. Food is great but waiting for tea and coffee all the time is frustrating. Room was really spacious with lovely comfy beds.

The Grande Real Villa Italia is a beautiful hotel, with great views of the water. Across the board the staff was professional and the service was 5 star. I stayed around 10 days and wouldn't hesitate to stay again.

Excellent location and beautiful hotel. Service was very friendly and attentive. Short walk to town. Our room was amazing with a perfect ocean view. Will return here next time in Portugal!