Country Inn & Suites by Radisson, Charleston South, WV

This was our first stay at this hotel. We were very impressed with the whole experience! The room was large, clean, and well appointed. The breakfast was outstanding. The staff were all friendly. Well done!!

The staff was great , friendly and welcoming. My room had stains on the sheets. As I inspected that problem, I found bed bugs. I left. They refunded me for the night.

Lovely hotel, the ladies at the front desk were very friendly and helpful, I love that their checkout isn't until noon.

The bedspread between the two sheets had stains on the ones on both beds. The bedspread was very thin and did not provide much warmth or comfort. For breakfast, the eggs were dry and the bagels and English muffins were hard.

Very clean hotel. Pet friendly and friendly staff. Good breakfast buffet. Cookies and coffee in the lobby. ( Coffee maker in the room didn’t have supplies with it.) Big bathroom but only had one tiny bar of soap, no other toiletries. Very limited dining options besides fast food in the area.

Comfortable, needs updating. A good hot breakfast with, biscuits, gravy, scrambled eggs, potatoes, waffles and cereal . Everyone was very friendly.

the hotel was filthy. The door was covered in mud and the floors had not been vacuumed in a long time

I had an enjoyable one night stay. The staff informed me of amenities, the breakfast was well done and good variety. Easy check in and check out. The breakfast staff person was especially attentive to patrons.

We had previously booked a room with a king bed delux with a sitting area. When we checked in on our trip back home the front desk clerk was kind and gave us our room keys. Upon entering the room was a mess. It was not cleaned from the previous stay. We went back downstairs and told her the room was never cleaned up from the previous people's stay. She apologized and gave us another room. We went upstairs and upon entering we witnessed the same situation. We again went downstairs and told her as she again apologized and gave us a different room but shexwrnt up and checked it to make sure it had been cleaned by the staff. This was not the room type we wanted but nonetheless, a room for the night. The room was clean and the included breakfast was ok the next morning. The coffee dispensers had luke warm coffee not hot. Disappointed in this stay on Dec. 8th, 2023.