Hampton Inn & Suites Corsicana

I booked an accessible room. I was given a room on the third floor. It was NOT accessible. Nice,clean but NOT accessible. I called down to the front desk and asked if they had an accessible room available as this one was not. They said for me to come down to the front desk, get a key to a room on the fourth floor and check it out and see for myself. I refused and went down and asked what they considered accessible and two staff members just looked at each other. I asked what someone in a wheelchair would do. They said they had a room for a wheelchair person! I asked where it was and they said someone was staying there so it was not available. At that point, I felt like they were the least considerate and helpful staff I had ever dealt with so I drove across a short road to Holiday Inn where I had a lovely two nights! I usually like Holiday Inn the best but I read a rating of the hotels in Corsicana and the Hampton had the higher rating which is why I chose it AND said it had accessible rooms. Not true. Please consider this a complaint!

The check-in at the other properties with Hampton were easier. The time they acted as of they hadn't gotten my reservation. Along with having to reprovid all my information.

Nice and comfortable. Good but standard breakfast. Had some steps on the ceiling noise but that did not last long and had a good night’s sleep.

Room was clean! Beds were great! Pillows were great! Hospitality was friendly! All was great.

It was a good stay. Staff is great! Walls are thin so you can hear next door room. But overall in a good area and easy access to freeway.

This hotel was falling apart. Peeling walls, out of order everything, and to top it off a dead cockroach in the public bathroom. NEVER staying here again

Was passing through visiting family and decided to stay here. Breakfast was good hotel rooms were clean and very comfortable

Do no stop, keep going. Hotel os old and outdated. Furniture in room had multiple stains. Wallpaper falling off walls. Tv is way too small for size of room. Refrigerator was noisy, walls paper thin, heard room next door like they were in room with you. Smelled musty and housekeeping used cologne air freshener that was suffocating. Absolutely no sleep. First and last time we stay at this hotel. And to think we paid more to get better quality, wrong...

booked a room for Saturday I got there and there was no rooms, so they said they would not charge my card, sure enough they charged my card but for even more then the original amount