Best Western Deming Southwest Inn

Very convenient place to stay while traveling. Close to the highway. Rooms were clean and updated. Liked the fact that all rooms were ground level and we could park right in front of our room. Breakfast was good also.

The property was okay. They were going through renovations; the new rooms were great, but the old ones were -well, a little outdated. My issue was actually with *******. I booked two rooms with two beds, and when I checked in, I was given two rooms with single beds. This hampered our stay and we had to look for a different hotel for the other party -this one was full by then.

We booked our ADA room several weeks in advance. The day of our arrival we had Dr appointments that prevented up from arriving early. We arrived around 8pm to find that they had given our ADA room to someone else. We were given another room that they claimed to be accessible. However, there was a 3 inch step into the room! Went back to the office and was told that was all they had and that the room was accessible once you got inside! But I could not get into the room due to the 3 inch step. We were forced to look for another hotel. Lucky for us we found a better hotel just down the street. Hubby called the manager the next morning and was told there was nothing they could have done differently and could not understand why we "were so upset if we would be getting our money back"!! We got our money back but that did not compensate for the emotional and physical distress. I am a Polio Survivor dependent on a power chair.

We booked 2 rooms through ******* and we called the hotel to make sure we had our rooms after driving from Austin Texas. When we showed up they only had 1 room available. So my sister and her children stayed while I looked for another hotel.

A previous guest had smoked in the room I got. They tried to mask the odor of nicotine with a spray but it was still there and the combination of seeet floral spray and nicotine gave me a headache. The floor was dirty. I was too tired and was late in arriving so I didn’t bother to ask for a different room.Also, the towels were all dingy. I would skip this property.

Not one of the better BWs we’ve stayed out. Toilet slowly ran all night. Towels flimsy, heater/ac noisy

Honestly, our room & Breakfast was mediocre. Trash, broken bricks etc. Would not stay here again

Clean and comfortable rooms. Quiet, even though it's close to freeway. We were glad to stop for the night before getting into Las Cruces.

Found cockroach in the bathroom. There was a review about another customer finding cockroaches. I hope the property does something about this.