Surety Hotel

The staff were very nice, and the hotel was beautiful. The coffee in the morning was great!

Very nicely appointed. Great location. Appreciated the reasonably-priced mini bar. Enjoyed the fitness center.

Surety is a beautiful hotel right on the corner and parking garages and lots immediately close by. The staff are friendly and professional. They go above and beyond. Thank you

Beautiful decor and rooms. Parking is not included. It is $25 in a garage around the corner from the hotel. We didn’t get to try their breakfast because the cook didn’t show up before we had to leave.

A unique place to stay in city center of Des Moines. Comfortable and friendly staff, particularly the woman staffing the breakfast bar in the lobby.

The girl at the coffee bar this morning was amazing…w kids & adults she was so sweet. Checking in the young gentleman sweet as can be also.

Very pleasant and helpful staff. Excellent downtown location at the best price of any of the hotels I looked at downtown in Des Moines.

We loved the vibe and friendliness of the Surety. The room was clean, modern, comfortable. Beautiful bathroom and aesthetics all around. The bar/ restaurant was cozy and had good drinks, although the food was underwhelming. Great location. Would definitely stay again.

This was just an okay experience. The beds were comfy. The staff were friendly enough. The rooms could have been cleaned more thoroughly - dust in corners. The rug in our room was also crooked and had dirt on it. Not exactly the worst and dirtiest hotel I’ve been in, but the expectations did not match the experience as it came across as a luxury hotel.