Dongguan Forum Hotel and Apartment

老牌的五星級了，環境還是蠻好的，升級後的房間可以看見旗峯山大燈籠。 但設施確實是有點老舊了。隔音也不是很好

地址位置優越，處於繁華區，附近吃喝交通非常方便，酒店人員服務也很好，就是設施要舊一點，主要是在網上看到有室外和室內泳池吸引，室外泳池很漂亮，一到酒店就去遊了一下，還是值得推薦的，停車免費

訂的是790多元的泳池景房，到達酒店後説泳池景房都在裝修，就給我610多元的房間，完全沒有想怎麼補救，服務之差，讓我累積了10多年對這酒店的好體驗，一夕崩盤。

I have stayed at the Dongguan Forum (no longer Pullman) a number of times over the past 10 years. The hotel is recently renovated, rooms are updated, breakfast buffet is quite thorough. Location is very good, central and close to western restaurants.

As a very reputable spot in Dongguan, it has certainly been living up to its reputation and still - after all these years - provide a great space for relaxation and fun and good dining.

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

My stay at the Pullman Forum Hotel in Dongguan was nothing short of exceptional, largely thanks to the outstanding service provided by the front desk staff, particularly Linna. From the moment I arrived, Linna went above and beyond to ensure my stay was comfortable and enjoyable. Her professionalism, attention to detail, and friendly demeanor made a lasting impression. The hotel itself boasts modern amenities, spacious rooms, and impeccable cleanliness. The location is convenient, with easy access to nearby attractions and transportation. Overall, my experience at the Pullman Forum Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Dongguan.

Very friendly and efficient staff, Linna was very helpful with my Visa problem , highly recommend staying at this hotel

Very good hotel environment and spacious. The facilities are great with big swimming pool and gym room. I got a free afternoon tea which is nice and you can feel like you are staying in foreign country for vacation. Location is easily accessible with lots of parking area. Recommended to couples or families stay. One things need to be improved will be the breakfast buffet (inclusive) is fair but not many variety. However, overall experience is excellent.