Choctaw Casino Resort - Durant

From the moment we checked in, it was evident that the room's air conditioning was not functioning properly. Despite our early notification to hotel staff, who assured us that the room would cool down given time, the situation did not improve. Multiple calls to the front desk yielded similar responses, with representatives advising us to be patient. Frustratingly, even after a visit from maintenance, the problem persisted. It wasn't until the late hours of the night, after returning from our planned activities, that the severity of the situation became apparent. Our room remained uncomfortably warm, despite the efforts made to rectify the issue. At 3:30 am, with our patience exhausted and sleep evading us, we were compelled to call maintenance once again. Only then was it confirmed that the air conditioner was indeed faulty. In an inconvenience compounded by the late hour, we were relocated to a different room at 4 am, sacrificing precious hours of rest. Regrettably, the hotel's attempt at consolation fell short. A mere $25 food credit was offered, an inadequate gesture considering the disruption to our stay and the limited time remaining before our scheduled checkout. This token gesture hardly compensated for the inconvenience and discomfort we endured throughout the night.

Hotel was clean, staff was great. Main issue is it is not clear where check in is. Drove around multiple times.

Concert arena was great, sound quality very good. Dining options not the best in my opinion. Food quality for the money was less than expected. Rooms are very nice in the Sky Tower.

Loved the nonsmoking Sky Tower room and ******. Great bell hop, valet service and beverage center. Only negative was the ****** area was hot and stuffy.

It was clean, and there was so much to do! It seemed like there wasn't enough staff in any of the restaurants we visited.

I booked 2 rooms but they claimed they got one and said hotel was sold out so th whole party inappropriately had to stay in single room because ****** was isolated.- I had documentation on my app and account but they said there was nothing they could do about it. And were not apologetic about it. I believe they oversold due to events

I like that the Sky Tower hotel ****** floor is at the none smoking area, also having a security at lower floor checking each person has card before entry to elevator make good vibe of safety

Our stay was nice, didnt realize we booked right in the middle of an arctic blast, it was 9 degrees outside and the heater went out in the early AM about 5am. Also no hot water. They did provide us with extra blankets but it was not enough. We were only given a $50 comp voucher . would have appreciated a discount on the room instead.

I liked being close to concert venue and all the food options available. It was so convenient