Metropolis Resort - Eau Claire

We had a good stay. Overall rooms and facility were clean but the whole place could use an update. One bed in our room was very uncomfortable but the other one was ok. Staff was friendly.

Our room was the right size for 3 of us, the beds were to hard and they didn't clean very well. There were gum wrappers behind the chair that was over by the window. The tile in the bathroom floor needs some grout, you could see where it was missing. The backsplash behind the sink was not clean.

We had fun on our stay here! The park had an incident in the pool on our second day which resulted in that portion of the pool closing all day and they compensated us with access to another part of the park. My only complaint is their beds are not comfortable at all. They are extremely hard and uncomfortable.

Party in the hallway kept me up half the night. I asked the guests to return to their rooms and called the front desk to complain. I was able to get to sleep after midnight

I had 4 children with me from ages 14 to 7. They loved the water slides and lazy river. We also played dodge ball on the trampoline. We had complimentary coffee and hot cocoa in the lobby. Everyone had a massage in the chairs in the jumping room. Our room was clean and comfortable. We were out of shampoo and soap in the shower and someone came to our room withing 15 minutes to replace them. This was our 3 year here and we will definitely be back in the summer. We were also given a present at check in, a thank you for staying there. It was a Christmas ornament that had Metropolis 2023 on it. It's still on the tree. Thanks!!

Staff was young and seemed stressed. Beds are super hard and the framing for the bed sounded like a gong, made it hard to sleep if someone got up in the middle of the night and bumped it. A kid pooped in the pool. The pizza was good!

We enjoyed our stay, although things seemed a bit unorganized there (with check in and other things). The arcade was extremely expensive per game, and don’t bother getting a mixed drink at either bar (very poorly made). All-in-all it was a good little stay-cation, with lots to do for the whole family (2 adults with a 5, 11, and 13 year old).

Rooms are dated and could use a little TLC. Pretty clean overall. It is a family hotel so a lot of tweens running the halls very late into the night(1 am) being loud slamming doors and screaming. But kind of to be expected with time of year and type of property. But a lot of activities and things to do and keep everyone busy! Staff was friendly and accomodating

A lot cleaner and less stressful than Wisconsin Dells. Big kids had a ton of fun and I didn’t feel like I was always losing kids. Perfect size.