Western Star All Suites Signature Hotel

We arrived tired from traveling no shampoo in bath. Room very hot, after i turned it down AC would not shut off room was at 16 then it shut down quit working altogether. My wife was awaken after 1 hour of sleep many bed bugs bites We killed many on our bed and our sons. My wife went to front desk to complain they claimed they had no idea. My son had in excess of 50 bites wife about twenty Do not stay there

Front desk did their job, but appeared bored and not welcoming. The breakfast was not the best. The eggs were dried out with a light crust on the outside, no hot water for tea or the porridge, only 1 yogurt, the sausages burnt. The 2 pitchers of juice was all ice and it had spilled everywhere, the kitchen staff were busy wiping clean table and visiting with house keeping out the side kitchen door, so I don’t know how she did wipe up the juice mix or restock the yogurt: They also didn’t look happy to be cleaning or to be there. This was at 8 AM and there weren’t any other guests eating.

Rooms are great. Very comfortable beds. Kitchen area was an added bonus for our family gathering. Will stay there again for sure!

Hotel is right by the train tracks and multiple trains go by extremely loudly during the middle of the night for constant wake ups. Based on location alone I won’t stay here again and wouldn’t recommend it to anyone. Female front desk employee who checked me in and worked that night was also extremely crabby and looks and sounds just miserable . Kitchen staff at breakfast couldn’t be bothered to get off her cell phone in the back to replenish the food or drinks either

Staff was very friendly and easy check-in. Coffee in the morning was good! Low rating mainly due to the noisy room - very loud refrigerator, train horns throughout the night, and thin walls (which is common, but just added to the poor sleep).

Exceptionally clean. Breakfast was perfectly average. Staff very helpful. Bed not very comfortable. Nicely appointed kitchen area, and loved the silent barn door for the bathroom. Lack of a pool and hot tub lowers score for this property, as does its location in the industrial area of the city (nowhere near parks, attractions, shopping).

Very comfortable rooms and well equipped. They also include a small kitchen, fridge , microwave and utensils

Great deal. Clean, spacious room. Convenient location. Gym was very good which was an added bonus!

We found our stay was very comfortable and with a kitchenette with a larger fridge was ideal. Pet friendly as well! We travel a lot and will stay again if we are again in the area.