Comfort Inn Evanston I-80

off behind bar off road, the swimming pool was very cold all the residents at hotel put foot in and said non way why is it so freezing... the pillows were small buimps not comfortable then the breakfast we verly missed the didnt inform us of the time it would be running so all was cleaned up. tried to ask for milk for the cereal the still had and the lady running front desk monday morning was way to rude .. said what are you looking for . and no not serving anything.. then i mentioned on check out that pool was so cold she said sasrcasticly ...... Rude attitude to us that we have a one setting it is set for . so i replied ?????? freezinf degrees??? she snarkly was more rude back i gave up when she rude acted out saying so have a nice day . Horriaiable customer service .....fire her she was rude on phone and others in the foyer.

The check-in person, Celeste, was so accomodating. I commend her for her help and patience with the six of us during our check in and stay.

Nice little hotel decent breakfast. I wish hotels would go back to individual shampoo and conditioner. It never fails the bottles are always empty. Same can be said for this hotel.

We were thankful for a room with three double beds! We were sad the pool was closed for renovations.

Great receptionist. Kind, courteous, friendly, professional and helpful. Lovely smile, too. Excellent customer service.

Nice people, clean room, breakfast good, room needed repairs. Fine value for an overnight stay.

Every morning the cleaning people were screaming there music while it was on full blast constantly walking into our room even when we had the do not disturb sign. The creamer at breakfast was moldy and the food was horrible. Definitely will not stay again

I thought the staff was great. Very friendly and polite. The only negative thing was the pool was very cold and no jacuzzi like advertised. The breakfast was nice

The room was very clean and updated but someone before me most of been smoking because it really smelled.