Dong Fang Hotel

I recently stayed at the Oriental Hotel, which is known for its grand size and prestigious five-star rating. However, my experience was far from what one would expect from such a highly rated establishment. Firstly, the hotel feels outdated. The furniture in the room was old and worn, which gave the space a tired and neglected atmosphere. Additionally, the cleanliness was not up to standard, which is a basic expectation for any hotel, especially a five-star one. Service was another significant letdown. On one occasion, I requested an iron to press my clothes. I called the front desk multiple times—more than four, to be exact—and even reached out to the duty manager. Despite my repeated requests, it took over an hour for the iron to arrive. When I finally encountered the staff member delivering it, she was smiling, seemingly oblivious to the inconvenience caused by the delay. Other aspects of the stay were equally disappointing. The mini bar in my room was empty, and the shower had issues, with water spraying from the handle, making it difficult to use properly. On the positive side, the breakfast was enjoyable, providing a nice start to the day amidst an otherwise frustrating experience. In conclusion, despite its impressive size and five-star rating, the Oriental Hotel fell short in many critical areas. The outdated furniture, cleanliness issues, poor service, and malfunctioning amenities all contributed to a very disappointing stay. I would not recommend this hotel based on my experience.

1961年建的酒店，處處彰顯着歷史的輝煌。美麗的公園環境，室外泳池，兩個大樓宏偉壯麗，樓內陳設古樸典雅。房間內陳設沒有那麼新但還算舒適。

酒店整體大氣，老五星酒店氣質，高貴价不貴性價比高，服務周到、熱情、禮貌，房間寬敞、整潔、乾淨，所需用品全，有到家的感覺。早歺品種豐富，味道可口 特別要感謝值班周經理、前廳岺經理和黃主管，這次入住東方賓館因本人粗心訂錯日期，造成麻煩，是他們主動忙前忙後聯繫攜程客服，幫我們老年人解決問題，安排了滿意的房間，對此必須為這些全心全意為顧客服務的經理和員工點贊！謝謝你們！ 入住賓館苐二天又獲意外驚喜，因當日夫人生日本想在異地自己小慶一下，不想值班經理李小姐打來電話，送上祝福！晚上又送來生日蛋糕，使她在異地過了一個特別開心的生日，謝謝李小姐！謝謝東方賓館！使我們廣洲之旅特別美好。

東方賓館的房間寬敞明亮，舒適乾淨，服務熱情周到非常滿意，特別表揚值班經理李小姐和值班經理黃經理，還有前台的小袁，謝謝大家，辛苦了

東方賓館非常好，住得非常滿意，Shirley Li小姐姐温柔熱情的服務給我留下了很深的印象。

在攜程上低價下單一見房，原本是不含早餐的.前台的兩位小姐姐：小丹和嘉雯，不但免費給我們升級了房間，還給我娘兩送了早餐，還給小朋友送了免費的洗漱包，滿滿的感動❤️

東方賓館交通都好方便，前台服務員好有禮貌，環境相當寧靜👍雖然我房間內冇廁所水，同電話打唔出🥲服務員知道後馬上幫忙換房和upgrade房間🙏下次有機會我都會選擇入住该酒店🏨呢間酒店嘅食物好好味呀👍👍

老牌的五星酒店，雖然房間裝修有點老氣但是非常乾淨整潔。酒店離越王墓近點非常近，步行即可。出行不管去那裡都非常方便。