The Oriental Jade Hotel

Great location, service is great, hotel staffs are polite and always welcoming with friendliness whenever we need help. The location is super convenient located just 5 mins walk from old quarters, lots of good food and shops around within walking distance. The hotel also did a fantastic job to arrange private tour for us to Trang An and transport back to airport. The spa at the hotel is also highly recommended as it is clean, good standard and reasonably priced. Highly recommended if you were to stay in Hanoi.

This is a decent hotel well located in the Old part of Hanoi. We were greeted by friendly, knowledgeable staff immediately as we entered the hotel. The room was on the second floor, nothing special at all. Looked out onto another old, run down apar**ent. Bed was comfortable. Bathroom was quite small. Has a nice little pool and bar on the roof with a great view of the city. Breakfast is varied with buffet and a la carte options. On checkout, was greeted by the manager with a small gift and a request to give a 5 star review. A pre-arranged car took us back to the airport. I hate to quibble about what constitutes a 5 star hotel, but this is not one by my arbitrary international standards.

Amazing experience at this Hotel, highly recommend staying. In a central location, walking distance to many of the tourist attractions. The staff are amazing and make you feel special. Had a massage at their spa was a very relaxing massage. The Room was clean and what you would expect coming from the US.

Great Hotel with excellent service in perfect location. Smell of rooms could be improved.

Had booked the standard room but later moved to a suite. Standard room was too small. There is a nice rooftop pool overlooking the lake.

Nice location with many restaurants and shops around. Service is good and with a spa at the basement. Breakfast reasonable choice and Vietnam noddle soup is my favorite. Night time the roof has nice view. Is a bit hot in summer at the roof and hope will arrange air con soon. Try to book higher floor as lower floor may face the next building which is a bit old. Good for value and would recommend. Wil stay next time in Hanoi.

Perfect location w walking distance to main attraction in old town area. The best part of stay was a very attentive service from the team. Shut out to Brian Do for making our stay most memorable.

nice nice and very nice better then Hilton compared to all high end 5star safe and near to airport top top service

Enjoyed our family stay. Quiet and very clean rooms, very friendly staff, tasty breakfast, great location in the middle of turbulent old quarter and rooftop bar with nice lake view.