Hampton Inn & Suites Jamestown

I loved the room I booked! King room had such a beautiful shower and the overall feel of the room was perfect!

Disappointed the pool was closed and it was not mentioned at check in. No microwave in our room, but party we traveled with did have one. Room was 47° when we got there, had to turn on the heat and it took forever to warm up. Struggled to keep the room at 70° once it warmed up to that. Staff was helpful in providing additional items needed, breakfast was kept stocked. Adjustable shower head is nice, good water pressure.

When I called to confirm my room they could not find my reservation I was told they had to go through every reservation because they could not look up with the itinerary # only by my name. Was not told that the pool and the hot tub were under renovations guess I should have asked. Walked in my room there was a peanut and hair on top of the heater. The room has no microwave or curtains. It did have a see through pull down shade that the lights from outside shined right through. The staff was very friendly considering the fact that they had to tell people with children that came for the gymnastics meet that there was no pool

I liked that you could walk over to Walmart and the Mall and restaurants were close but.

Only reason we stayed here was for the hot tub. No one told us it was out of service until we were in our suits at the entrance of the pool are to find renovations in progress. There were obviously intoxicated people loitering at the front door smoking and pacing. Breakfast was a joke. Coffee was either empty or cold.

It would have been nice to have been informed that the pool and hot tub were not working that was why we picked this place

We have a daughter who is in a wheelchair. We had an accessible room which was very nice. The entry to the room was wide, and there was plenty of space between the beds and the other furniture. The bathroom had plenty of grab bars, however I don't understand why the toilet is always placed so close to the wall. sometimes you need access to both sides of the toilet. The biggest problem was the beds. They were very comfortable except they were so high I could hardly climb in. I have to lift my daughter up onto the bed, and the higher the bed is, the more difficult this becomes. Also, I don't see how a single individual could ever get from a wheelchair or even a walker by themselves. Please put lower beds in accessible rooms!

I arrived after check-in time and was told my room would not be ready for another hour. I have a small child and informed the staff of this. I was able to get into a room, but still waited about 15 minutes to get in. The pool was not scheduled to open until 9 am. When we tried to get in, the staff informed me it wasn't opening on time due to testing. There was no notification or sign up to inform me of this and no one told us when the pool eventually opened. This was not a great experience for a family with a toddler and the staff was unfriendly.

The Hampton Inn & Suites was a relaxing respite from our travels across North Dakota. Room was clean and our two little Dachshunds were welcomed and enjoyed their time as well. Our son had fun in the pool.