Cobblestone Hotel and Suites - Jefferson

The staff was very accommodating. I had asked for a handicap accessible room. The only thing was the room for four people was not handicap accessible so we ended up having to get two rooms, because one of the guest had had a stroke and in a wheelchair and was unable to stay in the suite that I had booked, the young lady, who was on duty, was amazing and showing us the rooms and helping us get settled.

Cleanliness needed to be a bit more desirable, as hide a bed sheets were dirty on multi layers of bed, liens left in room had hair all over them and tide pod for dishwasher was leaking all over counter. Room size with beds misleading when booking online, and after questioning was told hide a bed was a king size (not true). Male overnight staff was amazing and very friendly, assisting with getting clean sheets for our room and helping put the room together as it should be. Check-in staff a bit to be desired as she didnt have a warm welcome or explain any whereabouts for the hotel. Morning staff (Jacque) was welcoming with a smile and super friendly. Breakfast was alright. Would suggest getting more than one luggage trolley on busy weekends when having events as many people checking in and out could use them and this hotel only had one that was broken and came apart. Over-all I would rate this hotel a 6.5 out of 10

The employees are always helpful, and the hot breakfast is a plus!! They have coffee and hot water for tea in the front lobby; and fresh cookies when we were there Sat. night.

This property was clean. The room was also clean abd comfortable. The beds were comfortable and pillows were great .

We were so grateful for the indoor pool and restaurant there for families!

Front desk is always very friendly. Coffee and delicious cookies in lobby. Clean and good beds. Pillows are just ok. Clean sparkling shower with perfect shower curtain. Good toiletries. Breakfast ok.

We had asked for handicapped room. Which we got but it had a bathtub, with slats across the end of it. Walk I show is so much better,even if they have to put a shower chair in it. And why do the handicap rooms have to be so far from elevators.

Do not book this hotel using the number - it sends you to a third party - we didn’t realize this until we disputed a double charge booking which was never resolved- not a good experience

Property was clean, pool still needs some adjustments. Laundry was very dirty, dryer had liquid coming out, wet inside. Tv in there didnt work.