Hotel Villa Real, a Member of Preferred Hotels & Resorts

Hotel Villa Real is my go to hotel whenever I am in Madrid. It is centrally located, close to the museums, Retiro Park, Sol and Plaza Mayor. The service at the hotel is superior. The rooms are good size and very clean. The breakfasts are worth paying extra for. One of my favorite hotels in the world

Excelente decisión para nuestra visita a Madrid, principalmente por la amabilidad de su gente y gran servicio !

早餐不豐富，相對於其他五星，非常單調的buffet，還要額外charge。餐廳的經理不知道是不是racist，主動加橙汁和咖啡從來不來我們桌，然後安排坐在很外面，跟他招手也裝作看不到，有故意忽視的感覺。後來有默默觀察他衹會來給我們收盤子，給別人在服務。另外明明在前台已經付過早餐了，餐廳又給了一張單子更高的價格。不推薦也不會再來住，沒有必要為了其他普通的服務來感受這個令人噁心的餐廳經理。

This hotel has an excellent location, its staff is very kind and attentive. The only contra its facilities, hotel looks a bit old and it needs a refurbishment. Rooms are really big and confortable. I recommend either for business or leisure trip. There is a parking right beside the hotel (50m walk).

Very nice hotel , I will be chose this hotel 100%，  if I come back to  visit to this big city

The location was perfect for us. Short walking distance to all central parts you'd want to visit. The staff and lobby are also perfect. The rooms are dated, but then again it wasn't crazy expensive so it's fair enough.

Best location right in city center, next to the parliament and 3 biggest museums. Highly recommend it.

Excellent staff and location, close to everything. Appreciate the staff's proficiency of English.

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.