Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN

When we checked in they said there was breakfast witch is a big reason we chose to stay and in the morning the did not have breakfast because the person that did it quit the day before and the manager could not be bothered to come in and do it. Very disappointing.

Staff was really nice and the breakfast was good and had a good selection. The hotel over was clean but smelled like smoke and pool was ice cold and not usable. The hot tub was also out of order and closed so the kids were bummed about that.

Hotel was dated. Carpet appeared dirty and worn. Heating system was in the bedroom but did not circulate well to the living room area.

If the hot tub is broken, TELL PEOPLE!!!!! I would have cancelled my 2-days stay if I knew the hot tub was not working. They did not tell us when we checked in, either. We were stepping into the hot tub when we discovered it was COLD. I went to the desk (there was no sign indicating it was not working) and the clerk said, "Yeah, they tried to fix it but it won't get hot."

Room was noisy whisteling & clanging pipes & the heater was loud & run down. Very hard bed. Ecpensive for the quality of the suite.

We were very pleased from check-in to check out. Would definately stay again

If a property is going to offer breakfast, continue serving through the entire time offered. There was no food left with 45 minutes remaining of serving time. When I mentioned it to the front desk, zero response other than a nod. I was friendly and kind. It’s a staff teaching moment that needs to be utilized.

Love the size and location of rooms and hotel. The room we stayed in had two small rooms so great to have children in one room - close supervision and a little privacy for mom and dad to rest in the other. Bathroom reeked of cleaner chemical. My wife developed a cough from it while we stayed. Crumbs all in the hide a bed was a bit gross. Called desk for an extra blanket and pillow- said they’d be right up but never showed up. Breakfast was better than most hotels, juice machine was broken- it happens. So some easy improvements but an over all restful stay.

This place is pretty run down. We arrived early and were told no one could check in before 3:00. Wallpaper is peeling off in many places, carpet in the room is stained in many places. Vending machine for snacks doesn’t work, the hot tub was luke warm, and the elevator sounds like it’s going to stop working. Axels Bi fire restaurant connected to the hotel never reopened after COVid so there isn’t a place to eat in the hotel. There weren’t many hotels available when we were looking for a place to stay this weekend, too bad this was about the only one left.