Country Inn & Suites by Radisson, Marion, Oh

Very satisfied! We will come back

King size bed very hard and uncomfortable. 3 Small supper soft square pillows not even a standard size pillows.

We stay here twice a year for sporting events, everyone is always accommodating and very polite

Nice getaway. Stayed the night for New years eve. Even did a late check out to get an extra hour in the pool for the kids. Definitely will be back

This was our first stay here and it was a great stay. The hotel was nice and clean and the breakfast was great. We were here to see and visit with family.

Well after today this will be my familys last time at this hotel. We usually stay here 3-4 times a year while visiting family. The hotel itself is very clean and comfortable. My issue lies with the breakfast staff. As I was helping my 10 year old get some waffle mix out of the machine, the nozzle came off and mix went everywhere. Instead of being understanding staff came out very annoyed and rude, as if we meant to do this. My child began crying as she felt terrible and embarrassed and the worker just continued to shoot us looks and was extremely annoyed by our presence. After this happened she shut down the waffle maker, leaving my child who has food sensitivities, nothing else to eat on site. So she had to go hungry and wait to eat until I could pack up our belongings and check out. I was very apologetic to her and the situation, but she refused to speak to me and only acknowledged me by rolling her eyes in my direction. Seems the Holiday Inn will get our future business when we stay in Marion. Maybe some sensitivity training should be in order for this 'general manager." I have never seen anybody so cold and so not understanding to a situation. DONTGO HERE WITH KIDS, you are not welcome.

Dan was great even though I arrived late and went the extra mile in every way. Thank you for a good night of rest at the end of a long day of driving

Our room was clean and the staff was very responsive and friendly. Loved the pool with our toddler. We will stay here next time we’re in town!

we booked a suite with a separate room and a King Size bed. We passed on a cheaper hotel, simply because of the ability to get that King size bed. We arrived and after insisting we had no reservation, they realized they checked someone else into our room under our reservation and name. We were given another room with a queen bed and it was not a suite. They told us it was all they had. No compensation for the room was provided and they offered less than an apology!