Red Roof Inn & Suites Pensacola East - Milton

My family has stayed at this location twice now and have no complaints. For the price, it is a good place to stay! I read reviews that complained about no daily room cleaning or having to ask for towels at the front desk— all of our interactions with the staff and the front desk were great. Switching dirty for clean towels was fast and never a hassle. We were treated with care. My son left his Nintendo switch in the room and I received a call from the hotel a few hours later saying they found it — i was very impressed with their quick notification! I have seen some reviews mention bugs- I did see 1 bug crawling across the floor during our week long stay, but we took care of it and never saw more (I heard this is common in the south anyway so no big deal for us.)

There was a horrible smell as soon as you got off the elevator and in the room. It smelled like mildew or something. Like the carpet had been wet previously. Then I guess one of the guest had been smoking on the floor so someone from door stairs came beating on our door at one something in the morning to do a sniff test to check the rooms, which people were already nervous because of the approaching storm. That’s the only way we ended up here. Nothing like advertised.

Too noisy and no room service was conducted but Waffle House and convenient store across the street

Convenient to interstate but not much around with regards to restaurants or shopping. Good stop over for travelling.

It took over 30 minutes to be checked in. The room was amazing until a big roach came across the bedroom floor. I was there 5 days and was not offered trash removal, clean towels or room cleaning. Actually, I was told at check in that if I wanted towels, I would have to bring the dirty ones down to the office. Really

Super friendly check in... room is spacious and clean. Appreciate the non smoking and pet friendly policies. Will stay here again.

We were passing through on our way to Texas from Florida, and as it got later we started looking for a place to stay. We were traveling with two dogs, and while I looked at the competitors in the area it was going to cost an additional $50. Red Roof, no charge for pets. So we booked the room. We didn't have very high expectations. Boy where we were wrong. Our front desk experience with Casey was wonderful. She was warm and inviting, took the time to orientate us and let us know to call her if we needed anything. The room was very clean odor free, and no carpet. For those that travel with pets that is a very important factor. The bed slept well, and the bedding was nice. We will book again on our way back through.

I appreciate being able to bring my 2 small dogs. My small guys are well behaved, but not always welcome.

Our room was very spacious. However the bathroom was very small. The bathroom could also be updated. That was be a plus.