Margaritaville Resort Palm Springs

Initial room had bathroom door falling off the hinges. After 2 requests and front desk visit repair man was sent out. Said he fixed it and door fell again. (Photo is after it was “fixed”). Put out kids in the shower to see a long hair pool to the drain! After this they upgraded our room. Shampoo mount was on the floor in the shower. Did not inform guests that one set of pools would be closed down for two days of our visit due to upcoming event. Day 2 we were woken up at 8AM to the sound of drilling as workers put together a stage next to our room. At 11:45 at night we again spoke to the front desk because the loud sounds of drilling due to them STILL putting together a stage. Worker letting us know they were “almost done”. On day 3 the same drilling a shouting as the crew we still setting up the stage. Visited the front desk twice more to speak to management about our issue and was told that a manager was not available, to come back in the morning. We did, and again told that “manager not available”.

The Margaritaville was truly exceptional, from the amenities to the service. This location has a special place in my heart, Even before it was Margaritaville. It still has the same great feeling as when it was The Riviera. Nothing but praise to the people of Palm Springs. I’ll keep coming back until I’m old i believe . You kind of just make homes to certain resorts. This one called my name . Thanks again to the staff.

Too spread out, no ice, shop closed in early evening, ridiculous resort fee, too much money for the room, poor layout of facilities did not like would not return

Overall , our stay was great!

位置很方便，安靜舒適

Good for kids. Not the best location or food options. Breakfast was very nice. Room was just average.

It was not pleasant and did not stay at all. They wanted to collect funds before our room was even ready. This hotels needs major renovations. Other people who stayed had no hot water and the air didn’t work

property needs someone to come in and do finishing and check the rooms for hangers, soaps, doors working, shower/tub working

I liked the size and it made you feel like you were at a resort by the beach..I didnt like that there was no parking and no hot water!!!