Iririki Island Resort & Spa

房間設施陳舊，蚊子多，衞生差，房前燈都不亮，夜間出門很不方便，前台服務跟不上，房間也沒喝的水，衹有自來水，網絡信號也差！！！扣按金也不告知，退房了，按金5天了還沒到賬！！！

環境很好，房間裝修還不錯。推薦餐廳的椰子蟹套餐 一家三口足夠了。早餐品種少了些。

酒店在小島上、房間面積尚可、衞生尚好、酒店服務很差、例如白天打掃衞生房間裏洗髮區沒有放、晚上回來到總枱反映、答應送到、到早上都沒有人送、自助早餐品種少、二人消費約150澳元自助晚餐品種少、特別坑人、到前台提出遲退房一小時、需要另外付費、太不人性化服務。小島環境尚可、有泳池、沙灘特別小又差、酒店價格高了離譜、不值得一薦

房間挺大的島上環境不錯

Iririki Island is a short complimentary ferry ride from Port Vila in Vanuatu but while you can see the lights of the town, this island might as well be miles away from the rest of Efate in Vanuatu. We opted for an over the water Fare’ with fishes for neighbours but all of the other Villa are just as impressive. the vibe is very Island Time but the staff are some of the nicest people on earth and genuinely want your holiday to be the best it can be. Infinity Bar and Auzure Restaurant are the adult section with 180 degree views over the port and the rest of island to the North. Cocktails by the pool are recommended and the complimentary breakfast is a mix of local fresh fruit, French pastries and a constantly changing cooked breakfast bar. the other end of the island is for families with kids with rooms wrapping around the series of pools in the sunset zone. Stunning views mix with a caring staff who obviously enjoy working here and it shows.

After experiencing a total black out at 7:30 pm with no way of reaching reception, we took the long walk (mostly in the dark) to the office. They told us that the staff was done for the day (at 5 pm) and there was no way the problem could be fixed. We were very upset and were shifted from the desk staff to the owner. He said: "If you raise your voice I will kick you off the island!" No show of empathy or any concern for our plight -- indeed he shifted the blame from the hotel to us. We were in disbelief, even horrified. They offered moving our room in the dark. We wondered why there was not a person on call for these crises. We went to dinner expecting to move rooms upon our return. Lo and behold an IT person was found. The problem was fixed. My poor review is based on the owner's behavior. We learned later that many other guests and locals have troubling stories about their behavior as well. The staff was lovely and cooperative. This is a management issue. Advice: Do do put this resort at the top of your list when considering a trip to beautiful Vanuatu.

We had a package deal which included some food & drinks to a certain value as well as accommodation. The bungalow that we had was very comfortable, the meals were great & a comparable price to mainland restaurants. The local staff are all very friendly and eager to help with any queries. Our room was vey close to the main pool & restaurant and it’s easy to walk around the island to check out the rest of the facilities. March was still quite warm & a bit rainy, so definitely not the busiest season. The complimentary ferry to the mainland was always available. My only COMPLAINT was that we paid in cash at reception for them to arrange a pick up go to the airport for a morning flight. When the transfer did not arrive we were lucky to pay a local bus driver to take us instead, as it was a Sunday. I have been in constant email contact with a staff member but never received the promised refund. My advice ‘Pay by card then you can at least dispute the transaction’. This lack of communication has left a bitter taste is what was otherwise a lovely break away.

Our family time at Iririki Resort was one of the most special times we have had together reconnecting as a family. Their wonderful family friendly activities run every day were fun and adventurous. There was always ample food to start the day at the delicious buffet. The snorkeling together was really beautiful too. And the apar**ents right next to the pool made it super easy for the kids to be having a swim while we had a drink in the balcony. The staff are just totally wonderful with kids too. Oh they have a great kids club too when you need a bit of kid free couple time.

Just want to say that Iririki staff did such an amazing job managing the troubles around our flights. They went out of their way to help in a very difficult situation and they deserve big praise for all they did. There were heaps of others in the same position as us and talking to other people they all said the same about how great the management and staff handled this very difficult time.