Aloft Rogers-Bentonville

The overall design of the hotel was nice including the bar, but the food situation is a waste of time. They should not advertise to include breakfast for a fee. They give you a $10 voucher that you can either use for the gas station stuff or you can order a microwave sandwich / burrito. The room was small but very nice. The method of having the fewest workers possible in the lobby really doesn't work.

整體感覺非常不錯

Новый отель, в нашем номере были проблемы с системой отопления, вентиляции и кондиционирования и плохая циркуляция. Комната была большая и удобная, душ отличный. Завтрак, рынок и бар в отеле также.

The toilet would not work and had begun to overflow onto the floor. We spoke with front desk and she told us that she couldn’t leave the desk to come and check the matter out. We then asked for a plunger at least, the young lady left a plunger in a bag filled with feces for us to use at the front desk. We made the decision to leave at that point, in which was a full inconvenience at 12:00am. I called the next morning to speak with a manager and I spoke with Megan. Currently we are awaiting and update from Megan, I’ve emailed to inquire about the progress to see if she’d spoken to ******* and there was no reply. While I do understand that people get busy, as a paying customer who couldn’t even enjoy a nights rest, I expect more urgency around this matter. A refund is fully deserved at this point and I will continue to call until I get that.

Got in late for the night. TV had signal for about 10 minutes, but was out the rest of the night. May have been weather factor. Sheets smelled sour like they sat in a washer machine wet for a few days. Carpet by bed near bathroom glazed window was wet and had a pet urine smell. Breakfast had sign to order at reception desk, but no one around for 10 minutes. Other than these, the property was great. Staff was very friendly.

Only complaints were the leaky shower & the bathroom faucet splashed onto the floor when turned on max strength Overall great! Would stay again

House keeping is aggressive about booting you out by 10 am. But the website says noon.

Although the hotel was showing a 3-star, and I usually stay at 4 or better, it was an adequate place to stay. I really like the fact that people were actually downstairs in the lobby at the bar or in front of the fireplace or even playing pool and when we left the next morning for lunch the downstairs was pact with families as Santa was there taking pictures and seeing the kids. I thought that was different and nice. The staff was amazing and the set up was also nice. Although my room was a bit small, it served its purpose. I would stay here again if I had too.

It's not worth what you pay. My first room was so horrible the got me a different room. The new room included holes in the bathroom door, a broken shower handle, outlets that didn't work, hangers that broke when I hung my shirts on them, an uncomfortably small room, and hallways with trash in them. The hotel bar is great! Stay somewhere else and visit the bar.