Courtyard St. Cloud

Everything was good. The little kitchenette was cute. My only complaint was that they didn't have any napkins or paper towels for us to use when we had dinner in our room. We just had a tissue box and toilet paper. I thought that was odd. What if we spilled something, how would we clean it up? I wouldn't use the white towels because it would stain cleaning up something like pop or wine.

Parking 🅿️ ramp, small, tight spaces. Worried about people hitting me. Just the whole layout of the ramp and hotel was odd and didn't make sense to me. Why would I pay to walk all around a weird ramp that I cannot easily determine which spots are for the hotel and which are for private spaces, then go back in and out to start over while it's 3 degrees outside. No, not happening again. WIFI not working, as in, not working at all. Unacceptable for anyone much less business travelers. Won't be back here.

Two queen bed rooms should have 8 pillows not 6 and should have 4 bath towels not 3.

It went very smoothly. Early check-in, free parking (weekend) and very nice room.

Only one elevator was working. Mold in the bedroom. Conditioner bottle in bathroom was empty. Couldn’t order Starbucks in the morning, they just set up a coffee bar for self serve with tiny cups and lids that were way too big.

“The Red Carpet” across the street had an all night bar brawl that lasted through a thunderstorm; and the yelling was louder than the thunder. If you look it up online apparently this is not unusual for the area. It’s also rated “F” for safety online; we did not know this when booking.

Clean and stuff was very helpful.

Hotel has done upgrades but room was dirty and had to be moved to a different room.

I appreciated having dining options (though very limited) on-site, as well as sheltered parking. A/C system is noisy but most hotels are. Information in the room suggested there would be housekeeping service, but there wasn't. Should be clearer on that message.