Hilton Vacation Club Cabo Azul Los Cabos

The resort was impeccably clean. We changed rooms after a couple days for something quieter and it went seamlessly. It is very pricy but worth it.

We were very disappointed with our room. It was Pool view but more like view of bathrooms and towels. We were moved later on, but still disappointed because we wanted first floor. Food was mediocre. Especially for food restrictions like vegetarian. However, service was excellent. Staff were above and beyond. Cleanliness was great. Location was great.

Very peaceful hotel. Friendly and helpful staff. Beautiful and walkable beach, restaurants on site were excellent.

Overcharged at checkin (should our quote for the price change) unfriendly and uncooperative Unlikely to stay again

The Hilton Azul is a fabulous property. Has everything and anything you can ask for. Only one disappointing problem. For a premier property, I can't believe they don't provide bottled water in the rooms. They admit the tap water in not approved for drinking, then why not provide water for their guests? Quite disappointing. BTW, they sell gallons and gallons of bottled water in their store. Spend the money, Hilton, and install a water filtration system.

Update check in time to 4 pm. It’s been over one year since they updated the policy but their website and all third party sites state 3 pm check in time. This caused major disruption having us wait for hours to check in upon arrival after a long flight. The room was not ready until 4:40 PM.

Awesome. Flight issue and we booked last minute. We asked to upgrade and they gave us an amazing room with a private deck. We lived this place!!!

I’d give this hotel all 5’s if it wasn’t for my horrible check in process. We booked thru ******* a month in advance and when we arrived, they didn’t have our reservation and was told their was a glitch in their system between the hotel and *******. They had no rooms and put our room near the parking lot with a dumpster view and a gas truck that would fill up every morning for an hour. Staff was not accommodating. However, we did love the property and extended our trip an additional four days due to the blizzard in Chicago. Will never be booking my future trips as a good member thru ******* because of this “glitch”.

High end hotel, finish, amenities, 3 pools, 10 restaurants across the street, walk to grocery store, walk to San Jose, cab to Los Cabos, good value, and not an inclusive, so no worry about people over indulging....Great value, would go back in flash! Cindy Walker