Baymont by Wyndham Stevens Point

We initially had a room on the 2nd floor, where there was no elevator. However, the helpful person on the kiosk screen arranged for us to move to the 1st floor.

Check in weird. Video check in and very slow process, yet had a real on site person hand me a key. I thought it was the Wizard of Oz... Breakfast was minimal, went next door.

Check in process via kiosk is terrible and not customer friendly, please change it to a live person. Otherwise, comfortable room and great stay

Staff is very friendly and helpful..Room was always clean and well stocked. The price was great! Enjoyed the free breakfast every day.

the kiosk checki-in process is terrible. i had two rooms on one reservation and each had to be checked in separately despite ONE reservation. Also, staff is rated “terrible” because they’re non-existent. the customer contact i has was with a computer screen. the neutral score for conditions was for my tv which wouldn’t turn on except to say their was no connection & there’s no room phone to call for help and if i did call who would i get because there’s no one at the desk anyway. i didn’t pursue any assistance with it because i was leaving for a play at UWSP & didn’t want anyone in my room while i was out for the night. stayed here in the past when visiting family @UWSP. this will have me choosing country inn next time.

Property told me that ******* had “an error” in reservation. Spent 30min attempting to check in for my sons wedding after a 4hr drive. Eventually settled but the hassle has caused us to avoid using Baymont properties & ******* as a whole since the event. Sorry to have this experience

Black Mold in bathroom ceiling! Vendi g Machines very unkept,almost empty..both drink machine and snack machine. Bed was.lumpy and saggy...must be pretty old! We mever had a hotel that thete was no Front Desk Clerk at and you haf a digital person on a co.puter on the wall checki g you i. ,taking all your petsonal information plus debt card,license,etc. We will Never stay at a Bay.o t Hotel again and znevet recommend it to snyone we know!!!!

Had a line out the door because you had to check in with someone not at the hotel. Guy at the front desk couldn’t check anyone in. Pretty much paid him to do absolutely nothing. Will never stay here again!!

There was NO ONE at the front desk - just a kiosk to register at. When there was a LOT of noise during the night, there was no one at the front desk to call for help.