Pan Pacific Suzhou

I had a wonderful stay at Pan Pacific Suzhou. The hotel is close to key attractions like the Suzhou museum , administrative garden etc. The hotel was very clean and the staff was helpful and friendly. They assisted me with everything I needed and made me feel welcome. The hotel itself was beautiful, with a traditional Chinese architecture and a stunning garden. I loved taking photos in the garden and admiring the scenery. The hotel also offered free unlimited entry to Panmen, a historic scenic area with ancient gates, bridges, and temples. It was a great way to explore the culture and history of Suzhou. I would highly recommend this hotel to anyone looking for a relaxing and memorable stay in Suzhou. Only thing that I do not like about the room is the tap. It’s the traditional type where you have separate hot and cold tap, making it less functional but it does fit the overall design theme of the hotel. Lastly , the hotel may like consider switching to big bottles for the shampoo/ shower gel so reduce waste and more environmental friendly. I will recommend this hotel to whose who like to have a different experience. Great value for money.

設施有點老舊了，但還是能夠達到五星標準，花園佈局合理，幾乎所有房間都是景觀房，衹是大堂到房間有點麻煩

非常完美，有歷史，有內涵，有文化，進出盤門景區及其方便，物超所值。房間也很舒適。外面修路，但房間很安靜，超級贊

房間及服務非常滿意

這次帶父母遊歷江南。第二站就是蘇州，特意選擇了具有傳統蘇州園林建築風格的吳宮泛太平洋酒店。儘管距酒店開業至今已有近20年的歷史，可是酒店依然歷久彌新，管理維護的非常好。酒店賓客服務也非常到位。尤其需要感謝門僮小斌，幫着攙扶長者，拿行李。前台也非常有禮貌，特意給長者安排了安靜朝向的房間。我們也品嚐了酒店海天樓的中餐，松鼠魚做的很好吃。瑞麪館的精緻蘇麪也沒有讓我們失望。希望下次還有機會入住酒店。另外也有一些需要改進的地方。譬如説酒店三樓大堂外的休息區，藤椅應該配上一些坐墊和靠墊，這樣客人坐着會更舒服一些。否則坐一會兒就感覺腰痠背痛的。酒店早餐的牛奶感覺也不是新鮮的牛奶，口味一般。某些食材品質一般，象我們喜歡的芝士奶酪都沒有，燻肉奄列也不正宗。不過總體而言我們有賓至如歸的感覺，這一點作為服務業是最重要的

非常不錯的園林酒店，位置也很好，就在運河旁邊

服務：丁維勝服務熱情周到

一定要來點評一下，真的是超級美又有故事和歷史的酒店。第一次住五星，服務如此到位，朱邵羣阿姨服務很到位。當天要退房的結果吃完早餐上來看他已經把衞生做完了。真的是身心愉悦。中餐廳的麪條也好吃服務一級棒