Americas Best Value Inn Webster City

It was a good hotel for a quick overnight stay. It definitely needs some upgrades. One complaite was that the bath tub would not drain and the beds were a bit small.

It is what it is. A cheap inn/hotel. It was fine but not for families. It was just me passing through looking for something simple. It didn’t have a bed comforter though and while when I checked in I likely could’ve got one I couldn’t later on. Some broken trim and it’s old but did the trick

The 1 time I should have trusted the previous reviews! Unpon arrival, no one at front desk so we called the number and the portable phone was sitting right there, no one even had it. We ended up calling the complaints only number just to get someone in FL! Finally someone came out, we were tired so willing to let that go. Headed down the hall and the smell in the halls was so bad we couldn't even figure out what it was! Finally made it to our room and it was FREEZING, there was no heat on in the room, it was 29° outside. I was over it all and we left. Of course no one at front desk so we just left out card. And now the hotel doesn't want to refund us our money back!! Stop yourself, do NOT stay here!!

Might want to call an exterminator. Otherwise clean. Staff was friendly.

First time ever we didn't see a customer service person the whole time we were there. We did have reservations. Upon arriving there was a note to please call this # which we did, spoke to a person who told us where we could find our room key which worked well. Obviously someone had set out breakfast in the am but again we saw no one just placed the room key on the lobby desk when leaving. Enjoyed the heat lamp in the BR, nice frig and comfy bed and pillows. Towels on the thin side. Roomy room except for the bathroom. No real butter only 'European style blended butter'. Orange juice tasted off but apple juice and rest of breakfast was good..

Took 45 minutes to check in to a dirty room and 15 minutes for it to be cleaned with no top sheet or comforter Waited 15 minutes at the front desk for someone to come check us in Wanted to leave but the check in person didn't know how to issue the refund which was charged to us through ******* and again at the site TERRIBLE!

Room was good. Beds were comfy. Overall good. Only issue was house keeper stole money out of my room. Was told that person was fired.

No Internet, no coffee pot, no drinking glass, faucets barely functioned office computer not working upon arrival

Room was very clean & cozy. Staff was amazing! We will definitely stay here again if we are in the area.😊