DoubleTree by Hilton Hotel West Palm Beach Airport

Great facility

這個酒店不是很滿意，酒店的外牆顏色和照片上的不一致，希望能重新換新的照片，房間對着高速，聲音很響晚上睡不着，價有點高。

Staff would not let me do my work in dining area, only available, I am a Diamond and she basically threw me out will not stay here again

We checked in a little after 3, and had to wait for a room, along with others. Got to our room and it was warm and muggy, that didn’t change during our stay. We set the thermostat at 68 and I don’t think it ever reached that temperature. The room felt dirty, the windows were filthy, and the bathroom was entirely too small. The hallways were dingy, dirty, and had all kinds of scratches on the walls. Breakfast was $18.99 per person, ridiculous! Also saw that a $25.00 charge may be applied if you wanted to check in a little earlier. The only thing I enjoyed was the warm cookies…..

Stayed for 4 nights. Staff friendly enough... waitstaff at breakfast very nice. Free coffee in lobby is nice. Breakfast buffet...: bacon very well done, as in hard brittle *****s, scrambled eggs very well done, as in hard lumps. Rest of buffet nice, and it was included. Room condition: bed very comfortable, kingsize. Sheets clean and nice. especially nice large pillows. Room hasn't been dusted well in weeks. The legs under the desk chair, chrome, had a thick layer of dust, as well as the cross boards under the desk, heavy layer of dust. A small scrap of paper, seriously small piece of trash, on the floor for three of my 4 days there. Trash emptied, just next to scrap, but scrap never collected. The bathroom lighting is dim. One light to the left of the mirror would blink on and off occasionally. One towel rack not attached to wall well. Shower had three containers attached to the wall. One would expect shower gel, shampoo and conditioner. Had two shampoos and one conditioner. (Asked reception to have it fixed, never happened.). Luckily there was bar soap. AC worked well, if a bit noisy when it rattled on. Safe stopped working when locked, which could have been problem is I had locked anything important inside, but was carrying everything important with me. Room has no ports for USB-A cables, that I could locate, so bring your own. Parking is abundant, free and well lighted at night.

Where do we begin! Lets list the faults shall we. 1. Old and dirty 2. Outlets don't work 3. Bed springs are loud and obnoxious. 4. Mattress uncomfortable. 5. The final straw... BUGS! one ran over the table while I was sitting there and another scattered in the bathroom when the light went on! GROSS NEVER AGAIN! I have been an Honors member for years and never wrote a comment like this.

For a "4 star" hotel, the room was not clean, extremely dusty which aggravates my allergies. Surfaces were covered in dust! Not vacuumed and towels in bathroom felt damp. Very disappointed since i purposely chose a 4 star hotel and payed more to sleep comfortably

The hotel is in an industrial park area, removed from stores, restaurants or other services. The hum of the highway, which is directly behind it, is continuous.

Not amazing, just an airport hotel, which was extremely easy to check into, very welcome after a long flight!