Canadas Best Value Inn Whitecourt

Arrived at front desk and they were friendly. Was a non smoking room, but when we got to room the room had been clearly been smoking in, smoke alarm was disconnected and fan had cover off. Brought it to staff attention and they brought us a can of febreeze?? I asked how cleaning staff did not notice because it was disgusting. Asked for a different room but none were available that would fit our family. They continued to claim it was not possible that it was smoked in. They also offer free breakfast, but what the motel counter gives you for the coupon and menu is not what you get when you go to the restaurant??? When we checked in they showed me the menu and what was available to us even bragged how amazing the breakfast was and said included drinks and all. The waitress said to go talk to the owner to get him to honor the coupon or all she can offer is a basic continental?? Went and talked to him and even showed him the menu that is sitting on the counter of the motel desk, he said it’s old and not valid but then put it right back on the counter??? But what was offered is very clear on the menu and coupon but still tried to convince me I was wrong. Very scammy and fraudulent. Definitely very shady property and business.

The first room was smoky and it was supposed to be a non smoking room but the nice lady moved us no problem. The room and hotel needs 100,000 in repairs and a facelift inside. Not coming back

Hi, I got that stay there for the price and breakfast include. So when i booked in the guy told me there is no breakfast include when we purchase on line with you. Your add with them on your website is not true and must be updated.

Great value for the cost and Breakfast was really good!

Very good value for the cost, and breakfast was very good.

Right off the highway, quick checkin.

the staff was superb. They go beyond requirements to make me happy.

Amazing free breakfast sandwiches at the attached restaurant. Lots of electric outlets for vehicles in winter. Helpful staff. If you are traveling with a pet, call ahead to be sure they know.

The staff were very helpful. Only downside was the magnetic door lock. Every day, it was a struggle to enter the room with the card. During my stay, iI had 3 different cards. Restaurant in complex is very good and convenient.