Smart__Traveller001
10 сентября 2021 г.
Condé Nast / Instagram hotel … so in short super nice setting that is beautiful on picture but there it ends. Not really service oriented … which is felt in many little moments of truth. Some examples: you have to carry your luggage from the driveway, to the reception, then to your room. Front office run by one person, ok but not warm. No warm welcome, extremely long check in process and check out process , with lots of typing, copying, checking signing etc. The single man reception concept results in long waits, searches for that one person if you have a request etc. Restaurant ok but nothing special. Lots of flies on the breakfast buffet. However their sister hotel has a fantastic restaurant, highly recommend it. Best dining experience on the island. The sunset experience is great, the setting is gorgeous. Pool service, the bare basics … resulting in searches to find someone for a towel or a drink, long waits etc. Would not recommend this hotel nor come back.
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