Les Tresoms Lake and Spa Resort

It was a little off town but you can walk down a forested path to get to the lake. Unfortunately, we had a guest with a sprained knee and still got a room that needed to climb stairs although we did have help with luggage up the stairs. The hotel only works with private hire cars and we were unable to get around via uber or normal taxis. Cars cost 30€ for a 5 min drive into town. There is no meals in between 3 - 7pm when the restaurants open and having arrived at the odd time of 3pm, we had to find alternatives. The spa was lovely however we made a booking the night before for massages but the reservations were not captured. The reception asked us to walk to the spa for making a booking instead of just calling the spa. I received a wine with a lot of sediment at the bottom. The waiter apologised and that was it. Spa receptionist did not seem happy to serve us too. Great view of the outside from the bathtub.

酒店位置比較偏，在山上，適合有車自駕者。但設施不錯，衹是房間比較小

Wonderful hotel and staff. Great location not too far from the old town.

I was really looking forward to staying here and it was going to be the relaxing end to a busy holiday. When we arrived at lunchtime feeling very hungry we were told both restaurants are closed on a Monday and that if we wanted food we had to walk 20 mins into Annecy. (Subsequently I found out we could have had room service but that wasn’t offered.) When we got into our standard room it was tiny. There wasn’t even a cupboard to unpack our case into. Just 5 hangers. So we lived out of our suitcases having to manoeuvre around them. Our balcony was not an enjoyable place to sit as we had two sets of workmen outside with a digger. The rest of the hotel is beautiful and the terraces by the swimming pool have a stunning view of the lake. Housekeeping were lovely and could not have been more helpful. There is no service by the pool you have to go in and order (drinks, no food again) and then nothing is cleared until the end of the day. All in all this did not feel luxury. I happened to meet the owner who asked about my stay. I told her my concerns and she offered me a massage at the spa or use of their bikes neither of which were suitable for me. She then said she would recompense us some other way but when I came to pay the bill there was no form of compensation. Which again was disappointing. This was not the luxury end to my holiday I had hoped for.

Nice hotel and pool area but rooms very small and drinks very expensive - €10 for a small beer ! Also at breakfast nobody asks if you’d like a coffee so you have to go and ask someone to bring it over . Seemed like most staff were young and inexperienced.

No porter service No welcome drinks for my birthday Restaurant food not my liking, However view is very nice

The hotel was excellent and the staff very friendly. We were very pleased with our room and the lovely view of the lake. Very good pool facility. Some smaller issues were: Everything bar and food related are via the app, so no menus, which was not great for choosing wine and the restaurant, other than the Michelin star facility was only open Friday/Saturday. The Wi-Fi was not great and the walk into town through the woods could do with a decent path.

I don't have a bad word to say about this hotel. From the greeting when we arrived (including a mini tour to make sure we knew where everything was), to the stunning view over Lake Annecy from our balcony and the gorgeous room including huge bed and comfy sheets, everything was spot on. The walk to the old town is about 20 minutes - just enough to walk off a big dinner and not enough to need a taxi. Will definitely be returning!

Beautiful property with amazing views. Walkable to town. Helpful staff. Would definitely stay here again!