Holiday Inn & Suites Beckley

I have stayed here before and the last couple times the rooms that I had were renovated and very nice. This time not so much. Holes in the wall cracked bed terrible tv At the price paid for this room for one night I am not thrilled and will definitely consider other options in future

The room was clean and the staff were pleasant and helpful. It was my second time staying here and will definitely be back.

The staff were super friendly. The breakfast buffet was great and my daughter got to eat for free. The pool and hot tub were excellent, especially after a long day on the slopes. We will definitely be back!

This was a great place to stay. The beds were very comfortable and the room was fairly clean.

The employees seem to be trying hard. There was a lack of management with good direction.

We had to evacuate the building on our second night because of an alarm that went off. This was around 1 o’clock in the morning and we were startle from sleep. We had to leave the building and went to our car and it was 30 degrees and snowing. Come to find out someone was smoking in the room. The second night that we stayed there was someone with the children directly above our room. They stomped around on the floor until late into the morning. We could hear just about every move, they made. I would suggest when scheduling rooms that they look where they place people with children. They certainly should not be on a top floor if they’re going to be rambunctious. The meals were wonderful. The waitress was super. Breakfast was absolutely the best we’ve ever had at a restaurant. Kudos to your kitchen staff

Hotel was very clean. Great customer service. Hot tub & Pool area was great as well. Had dinner at hotel restaurant & burger had amazing flavor. Love how the restaurant, bar & lounge is all on the premises. Would definitely stay again.

Very average stay. Room and bathroom were clean. Beds were comfortable but room was a a little dated. Bathroom was small and so was shower. TV volume was a little touchy and noise from outside was very noticeable on the first floor. Restaurant and bar at hotel but didn’t use them. There were other dining options close by within a short distance.

Convenient and easy to get to. Many dining options close by. Central location to New River Gorge National Park.