Golden Tree Hotel Belize

First, the property was QUIET. Unlike other hotels I stayed at in Belize. It was so refreshing. But I rate this hotel highly because they had everything you need, they were close to a lot of things. They had great connections to tourist companies but most of all (and I really mean it), the staff was absolutely phenomenal. Everyone from the kitchen, front desk, management to maintenance workers. I felt so welcomed and so cared for from the moment I walked in to the second I left with hugs from many of the staff. The staff personally made soup for me that wasn’t on the menu because I was recovering from food poisoning (got it elsewhere). They brought it to my room. They checked on me. They went above and beyond guys. Before, I was staying at a more expensive hotel and they couldn’t have cared less. I went to the golden tree and they treated me like I was one of their own. The rooms have everything you need. AC worked great. Quiet. Welcoming space. Cute pool on the roof. Would highly recommend for adult travelers.

Yes it has aircon and hot water but the hotel is very run down. I had a shower on the first day and the bath was filthy . The blind was hanging off and badly stained.

Staffs, they are very nice. The manager Árida is very nice and friendly. She took good care of me.

The hotel was ok. The checkin process was horrible. I had booked and paid for this trip a month in advance and when I got there, the staff told me there was no room for me, while they were checking in walkins. I got annoyed and was told they were not going to adress my situation because I was annoyed. I was annoyed with good reason. Later the same staff said ******* had not paid them since November 2023 and that was why I was not on the list. In the end, they did honor the stay and I got a room, not the original King size bed but two double. I took it. Check out was also unfriendly but that was probably because of the checkin. Breakfast was ok.

Golden tree was a nice hotel. I appreciated the big bed and rooftop pool. The hotel has snacks and drinks in the lobby making it convenient for late night cravings. It’s in a decent location 20 minutes from airport and about 15 to restaurants on the water. The hotel will help you call a taxi and all the drivers they use are nice and will help through the duration of your trip if you ask. Restaurant options were limited but the breakfast was always enjoyable. They are renovating the rooftop pool and I would love to go back and see it once it’s all finished.

The receptionist did not speak English. The owner knocked on my door once and then opened the door to "check the room". The bed was hard and the sheets stained. no hot water in the shower. overall the worst night stay I have ever had!

I had a very horrible service experience. From the first day. I payed for a king room for 3 nights and I was given a queen room on my first night. On one said nothing to me when I checked in I had to come down back to the front desk to be told. Sorry we don't have no king room until the next day. As a matter a fact when I checked in they wanted to charge me again without even looking to see if I had paid already. I asked about compensation and the manager told me to my face she can't do nothing about that. Even though I payed for a king room for 3 nights. She even said to me that my compensation is that she gave me a king form for the next 2 nights remember now I payed for 3 night of a king room. There's so much more but I would never recommend this hotel to no body. As a matter a fact I have a group of 25 people going to Belize in November and I promise you none of us will stay there and if anyone ask me about place to stay in Belize I will say. Do not stay at Golden tree hotel.

The property looked as if it has had recent improvements which was nice. Room wa very nice and pool area was nice. Really good complimentary breakfast. Staff was great and helped me with transportation. Overall very good stay.

I enjoy my stay in Belize. I feel that I am well taken care of. The staffs are friendly and nice. I enjoyed the complimentary breakfast, coffee and cold water in the lobby. Also the pool and gym amenities. I also have a great view of the city from the top. I am definitely gonna stay there if I have another chance to stay in Belize.