Pepperclub Hotel

Do not stay in this hotel if you can, especially when you are business traveller. I had serious issue with the hotel laundry service, which was handled by its appointed 3rd party laundry company. My new pant was discoloured massively after so called dry cleaning treatment. The hotel front office and house keeping staffs have verified the poor treatment. However, the arrogant duty manager insisted everything was correct, despite the pant has lost its origin color significantly. Every normal person, who is familiar with laundry would recognise the pant has been treated in a rough washing condition; incl. improper ironing. However, the duty manager insisted nothing was wrong based on camera footage, instead of looking at the outcome of the laundry results. He defended his position, was afraid of paying any compensation. The worst part was, prior the rejection, hotel staffs have been asking what would be the value of compensation. The next day, everything changed. So much to attitude, character and integrity of the management.

Overall the stay was great, but finding mould in the in the vent in the toilet was an uncomfortable surprise. Breakfast was lovely. Staff were extremely friendly; however one staff member would sing and speak really loudly to no one in particular while tending the bar.

Had a wonderful stay. Really great location and service. Awesome breakfast. Lovely rooms. Loved it 🙌

Nice Location and friendly staff ! Good breakfast!!

The hotel is good blue for money. The service was excellent. From reception to housekeeping everyone made their way to feel welcome.

Our time at the pepperclub was fine. It was extremely noisy in the evenings (due to nearby nightlife), which made it difficult to sleep. Our room was also very warm and we were unable to lower the temperature

My favourite hotel in Cape Town by far. The moment you walk in you are greeted by amazing friendly staff who go out of their way to make you feel welcome. The rooms are spacious and spotless, the gym is well equipped with fantastic views of table mountain. Superb choices available at breakfast, friendly reasonably priced bar as well. Highly recommend this hotel

Excellent service beginning to end from all staff. All functions and facilities were brilliant. Excellent food, well stocked bar and amazing room, complete with welcome for us as honeymooners. Will definitely stay again.

This is the best hotel I've ever stayed in! The staff was amazing to my wife and I! They treated our needs as if it was their needs! I felt like I was at a family member's place! This has to be the best place in Cape Town! It was walkable to the Green Market and they have a shuttle that takes you to and from the VA Waterfront for free! They have a nice gym on the 8th floor, along with a movie theater where you can watch movies! I really didn't want to leave...:-)....If you're blessed to visit Cape Town, this is the hotel for you!