Гость
25 февраля 2024 г.
This was one of the worst hotel experiences we have had in a long time. I do have to say the only positive part was the front desk clerk. She was amazing and super kind. The first room we checked into at 11:30pm was moldy and musty smelling. There was towel hangers on the floor and the A/C would not turn on. We could also hear our neighbors yelling which of course is not the hotels fault. So I went up and asked to move rooms. She said no problem! The 2nd room was upstairs, no elevator so we hauled all our things up. This room was even worse than the first!! This room had burns in the carpet, missing light bulbs and lamps that didn’t work but the worst part was the LIVE WORMS in the toilet!!!! I said no way are we staying here! If there was still worms in the toilet what else was in that room? Like I said the front desk lady was extremely nice and understanding. We got our refund the next day. The sad part is this is the newest hotel in Carroll so our advice, drive the extra 1/2 hour to Manning or Jefferson
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