DoubleTree by Hilton Hotel Columbus

From the moment we entered the front doors, to the moment we left, we experienced friendly, professional people at every turn. From Tiana’s welcome and efficient check-in (with her amazing smile!) to Veronica’s kind care as we departed at 6:30 am with a coffee made by Mr. Nick, the courtesy and care of the entire staff was simply perfection. We needed the toilet fixed and it happened within moments! We requested more towels and they appeared in minutes! Thank you for making us feel so very at home. My only regret is that we could only stay one night. Although the bathroom was frighteningly small, this was the nicest Doubletree we have ever stayed in and they’ve all been lovely.

The hotel is struggling to stay a float, both elevators for residents were out of order. We used the service elevator. Got to our room carrying all our luggage and the keys didn’t give us access to the room, this was Inconvenience. Smell of marjuina filled the halls.

We stayed one night. It was clear they have been doing remodeling and everything looked good. The only complaint I have was the ac in the room. It was so loud you couldn't even watch tv. I had the volume on 30 and still could barely hear it. Other than that it was ice cold. They still have some tweaking to do with the remodeling but otherwise it was great. If we're ever in that area again we will stay here again.

The stay was great with very nice and clean rooms but beware of the breakfast altogether it was pretty good with typical breakfast food items it’s extremely expensive charging us $70 for four adults eating very little.I was thinking that we would have at least gotten a small discount being we were guests at the hotel but apparently not.so as long as you steer clear of hoolihans restaurant attached to hotel you’ll be great.

Fire alarm went off not once but twice. Could not get any rest and the shower had no hot water.

I was not given a package on sign ln had to ask a Wi-Fi info no restaurant information ASKED to be put in a room near the front because my wife was on oxygen they put me in for 431 at the back of the building, would not allow me to use my reward points.

My recent stay was perfect! The staff was absolutely wonderful from beginning to end. The hotel is currently under renovation, however, this did not interfere with my stay. The Houlohan’s restaurant on site is a delicious touch and you can never go wrong with the yummy double tree cookies! I’m also thankful for the pickup/drop off airport shuttle as well.

Very nice, allowed early check-in with no fuss, fresh cookies at check-in

The desk staff were great!! Totally wonderful experience. The cleaning staff was great too. My whole experience at this hotel was fantastic!! Would stay there again or recommend to others.