Quality Inn & Suites Goodyear - Phoenix West

nice hotel

Overhaul the room was very clean. The only two issues I found were on the wooden base of the bed near the front of the bed. There was a screw that was sticking out about 1/2 inch. Got my ankle a couple times. The only other issue I found was in the shower. There was no shower liner to keep the water in the tub. There was just the cloth the shower curtain.

Didnt like i had to change rooms two times. First room the shower water was dropping all night. Manger on duty turned the water on to ensure it was working with other things since u have to leave a deposit. This room door was also hard to open it was stuck. It felt like someone was holding from the other side. SECOND ONE THE TOILET WASNT FLUSHING COERECTLY. IT WAS COMING UP TO THE TOP AND THEN SLOWING GOING DOWN. CALLED THE FRONT DESK THEY SAID IT ALWAYS HAPPEN . THEY WHERE SUPPOSED TO A SOMETHING FOR IT. WAITED 25 MIN THEN CALLED AGAIN AND THE PERSON WHO HELP ME LEFT. I WAS TOLD TO GO TO THEY PLUMBSHER. WENT TO GET IT NOWWHERE TO BE FIND . THE SWITCH MY ROOM . I WAS TRAVELING ALONGA AND IM DISABLED. VERY DISAPPOINT. I LIKE THE LOCATION OF THE HOTEL .

The property needs a little TLC. The Pool was filthy, not that this is weather for, but you should still have it appealing to people. The walk ways need so paint. The breakfast was a little skimpy. No hot food except waffles, juice bar was not working but they did have pitchers in the refrigerator. Lots of Danish, muffins, bagels, and bread. Had some bananas. It was very clean and the staff was wonderful.

Old and grungy. Limited breakfast. Not the safest area. No automatic house cleaning each day, must ask for it if you want it. Poor lighting in room. Had to switch rooms because mine was dirty in bathroom. Some shady characters around. Should have spent the few hundred extra bucks for the better hotel and breakfast. Girl in breakfast room very nice and helpful. Cool that there is a bar and pool tables attached to the hotel.

Toiler was never cleaned, shower leaked all night, people arguing outside, and juice machine was broken wit almost nothing offered for breakfast

The hotel offers a restaurant / American cuisine food, but it’s not a restaurant. It is a sports bar.. the sports bar is completely separate from the hotel, but owned by the same owners that own the hotel. I would recommend the owner get in tune with ******* so that the information given on the site reflects what you actually get during your stay. So it don’t come off as false advertisement. Place in general could be more family friendly.

WE ARRIVED OUR ROOM WAS READY N CLEAN !! CENTRALLY LOCATED ! WE WERE JUST PASSING THRU , STAFF WAS SUPER FRIENDLY N VERY HELPFUL . THANK YOU FOR EVERYTHING ! WE WILL BE BACK !

The front desk staff at all times was very polite and helpful. I even got a print out of directions to where I was going. The breakfast area was very well stocked and kept very clean. The hostess greeted me with a smile, and was very welcoming. The location was perfect with easy access to Ishopping and places to eat.