I have stayed at NH properties before and have come to trust this brand. I was excited to stay at this hotel, although it was considerably more money than a hotel I stayed in Graz (located across town). The hotel did not leave a favorable impression. For example, I was given a room across from the elevators--and all night (for a week) heard the clattering of guests outside my door. Cleaning staff also positioned the clearing of bottles and plates/glasses outside my door too. A lot of noise for one guest to handle! The cleaning staff seemed exhausted--as my floors were rarely swept during my stay. One day, I found an old bandaid outside my door.
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