Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

Had a very nice experience dining to the sound of flute and fountain in their courtyard restaurant. Food quality and quantity is also good. Had a nice time celebrating my husband’s birthday, thanks to Ravi ji, Prabhjot and vaneeta amazing service.

Thank you Taj Usha Kiran Palace for making our vacation so amazing. Wonderful hospitality, Superb venue , charming ambience and a timeless vibe. Attribute it to enthusiastic and passionate staff members for making it so. Appreciate your support and willingness in making Jain meals specifically for us. We had a truly memorable stay ! Special mention of Ms. Tanika - GM Usha Kiran palace , A***shi our host who conducted the heritage tour so well. Ria, Sakshi and Lavisha from Reception, Mr.Rishabhji- ever helpful operational ***ger , Chef Ravi and Mr.Amit and Prakash from Silver Salon.

Fabulous property and excellent staff. A truly TAJ experience. Do try the local cuisine - have the staff to recommend some that may also be outside the menu. Take the palace tour in the evening and soak in the history and ambiance. A truly relaxing stay

Sometimes an hotel can make your day! This is the case for the Usha Kiran Palace. The room was beautiful. The gala dinner for the New Year’s Eve was perfectly arranged in the garden. My wife has also tried various treatments at the SPA, which was very satisfying. The breakfast was delicious with anything you may wish. Amit took care of us in a perfect way. All ***agement and staff were extremely kind and helpful. By itself a good reason to come to Gwalior!

Fantastic experience overall. Special thanks to Mr. Vijay Kumar Ajmeriya, Namrata, Khusi, Dheeraj, Riya, Lavisha, Pramod and Sumbul

It was a dream come true. We always wanted to visit this historical city of Gwalior. What a better place to stay than the Taj Usha Kiran Palace? The ambiance and the surroundings were perfect for a short holiday. The courteous staff and the people made this stay even more memorable. Ms.Tanika Taneja, Ms.Teresa Shaw, Ms.Vandita, Mr.Yeshwant, Mr.Singh (yoga), Ms.Ambica (Spa), Mr.Mousin and his team of musicians and Driver Pooran certainly made our stay memorable. We also would like to thank the complete team who took care of our room requirements and are unable to recall those names.

Mr. Sanjay royally welcomed us by playing drum just the way for Royals ! Thank you reservation team for seamless check-in. Great job front desk for a warm welcome,a private palace tour in the evening & ending it with an Aarti. Thank you Amitji from Silver Spoon for going out of your way and arranging hot kachori & jalebis with rabdi for our breakfast ! One should also try their J Wellness Circle to destress themselves. The housekeeping team made sure to keep our surroundings clean. Thoroughly enjoyed the Tajness !

A royal experience, right from the royal welcome, very comfortable stay and a royal send-off too. The staff were very courteous and helpful.