La Vista Hakodate Bay

Room was way too hot and stuffy that we were sweating even while standing still. The AC only blew out hot air and could not be adjusted to a cooler temperature. We called the front desk to do something about it but was told straightaway that the only way was to keep the room window opened to let in the cool air from outside. Thr staff gave a scripted standard reply so it seemd the hotel knew all along about this problem from other guests but chose not to do anything about the issue. In opening the room window, we could not get a good night's rest as there were constant traffic noise and sounds of seagulls and motor sounds from boats sailing around the bay throughout the night and early morning. The room curtains were also not blackout curtains so the room was very bright as early as 5 am. Room furnishings such as the chair cushions were old, dirty and very sunken in due to prolonged periods of use. Bath towels also look very old and cheap quality. Buffet food was good but very crowded and the whole dining area was extremely hot and stuffy making it very difficult to have a comfortable meal. I would choose comfort over good buffet food anytime and likely not come back to this hotel again.

The location is excellent and walking distance to shopping mall. Also, the breakfast is extremely great with much choices.

Little bit far from Center but it is so so and many peoples there in small Restaurant space so i couldn't eat full enough and price is huge 🥺

Good location, breakfast is superior. Facilities are quite aged but everything was just fine

Good good good good good good good good good good good good good.

In terms of service it was pretty much non existent for such a good / upscale hotel no one is there to bring you baggage up to your room. As for the room even if you are a solo traveler it is just way to small there is practically no space to walk around. But very nice facilities and lobby area with top tier breakfast provided. Decent location too around 5 to 10 minutes walk away from the train station and the morning market. Those are like the only saving grace to be really honest.

Stayed for 2 nights with my friend. Staff are very professional and helpful. It was my friend’s birthday and the surprise for her was successful thanks to them. Breakfast was also amazing. We didn’t get bored although we had totally same food for 2 days. The room was not that spacious as we expected, but still, it was a comfortable stay and we will definitely visit here again. Thank you.

BREAKFAST WAS FULLY CROWDED IN LINE, THAN THE GUEST WHO WERE INSIDE ALREADY IN THE BUFFET .THERE WERE VACANT TABLES, THEY SHOULD LET US ENTER AND WE WILL FIND OUR OWN TABLE.SUCH A WASTED TIME FORMING A LONG ,LONG LINE JUST TO GET THE ENTRANCE CARD .UNLIKE AT HAKODATE KOKUSAI HOTEL NEARBY,THERE WERE SO MANY GUESTS COMPARE TO LA VISTA ,AS A GUESTS WE DIDNT FORM A LINE AND JUST ENTER SMOOTHLY AND FREELY WITHOUT THOSE ENTRANCE CARD FOR BUFFET.JUST ONLY YOUR RM.NO.CARD CASE ,SHOW TO THE RESTAURANT STAFF AND YOU CAN PASS EASILY.AT NIGHT I ATE AJISAI RAMEN BESIDES LA VISTA HOTEL .AND PLANNED TO GO TO THE BAR JUST TO ENJOY THE VIEEW AND DRINK SOME HOT COFFEE AND PERRIER.BAR CLOSED AT 24:30AM WAS STATED IN THE QR CODE .I ARRIVED AT THE BAR 23:45PM .THE BAR WAS ALREADY CLOSED 23:30PM ONE HR.AHEAD OF THE TIME .THE BAR TENDER SEND TO ME SORRY WE WERE CLOSED ALREADY.WHHAAT,!THEN I WENT TO THE FRONT DESK AND TOLD HIM WHAT HAD HAPPENED .AND TOLD HIM WHATS THE USE OF LETTING US ACCESS TO YOUR QR CODE HOTEL LA VISTA INFORMATION , YOU MUST ALSO SEE TO IT THAT YOUR QR CODE IS UPDATED, THIS HOTEL IS A LIE.I WONT RECOMMEND THIS TO MY FAMILY OR CLOSE FRIENDS.WORST .DISMAYED

The location is good. The service is good. The staff is very helpful. However, I did not expect the room is so small. I decided to upgrade it with additional cost. This hotel is famous for its breakfast. But did not find any prestige as compared with other.