Hamilton Executive Apartments

Awesome little unit, awesome price and as always, it’s great dealing with Newcastle Executive Apartments when booking.

I have given mainly 4/5 as the property and check-in and out process was very good, with only a few things to note re: small details within apartment. The location of the apartment is superb. Less than 10min drive to city centre or the beautiful beaches and short walk to eatery! The small details which dripped the rating was that the shower head fixture in wnsuitee bathroom looked to be bent out of shape/broken and my Mum hit her head on it when trying to shower so we just used the other bathroom for our stay and the other small note was that some of the cupboard doors were missing a handle. Otherwise it was fine. If you like firm matress you may be disappointed at they had really soft mattresses.

Check in was a joke ! There is no signage to say that the small key panel was related to the Hamilton apartments. It was on the middle of letter boxes. Once we managed to get through the front door after a phone call, there was no signage as to which floor the apartment was on just an arrow to the lift with all apartment numbers listed . If you are going to cut back by not bothering to employ any one on reception at least put up some signs .

Clean and comfortable. Close to everything else needed. Would stay again

Property is in a good location great value however the check in process is tedious and not required it makes you feel unwelcome from the gecko to be honest. They are more concerned with the breaking of rules photo ID and credit cards than service to the petrons whom are paying to stay there.

Had an issue getting the entry code for the property and the room. This took several phone calls before it was resolved hours before arrival. Location of property was good

Spacious and walking distance from CBD. On the edge of Hipster Central with so many bars and great eating options - Little St Kilda.

Property is nice, good location, parking $20 p.n We departed a few hours after arrival as both TV's were not working, the toilet roll holder in the ensuite bathroom fell off the wall, loose floor tile in the hall way, loose powerpoint in the main bedroom, floor not clean and finger prints on tv's and glass table. Asked for a refund, was denied as they have a no refund policy, will take this to the NSW Department of Fair Trading. Spoke eventually to one of the "Managers" by the name of Tony, he said he was awere of the issues I raised however the no refund policy applies, he then hung up on me. Could be really nice but in this instance the property did not live up to expectations and the web advertised facilities were "NOT" available. "Do not stay there", customer service is non existent at this property.

We were happy with the room and parking facilities and plan to use again.