The Oriental Jade Hotel

Great location, service is great, hotel staffs are polite and always welcoming with friendliness whenever we need help. The location is super convenient located just 5 mins walk from old quarters, lots of good food and shops around within walking distance. The hotel also did a fantastic job to arrange private tour for us to Trang An and transport back to airport. The spa at the hotel is also highly recommended as it is clean, good standard and reasonably priced. Highly recommended if you were to stay in Hanoi.

This is a decent hotel well located in the Old part of Hanoi. We were greeted by friendly, knowledgeable staff immediately as we entered the hotel. The room was on the second floor, nothing special at all. Looked out onto another old, run down apartment. Bed was comfortable. Bathroom was quite small. Has a nice little pool and bar on the roof with a great view of the city. Breakfast is varied with buffet and a la carte options. On checkout, was greeted by the manager with a small gift and a request to give a 5 star review. A pre-arranged car took us back to the airport. I hate to quibble about what constitutes a 5 star hotel, but this is not one by my arbitrary international standards.

Amazing experience at this Hotel, highly recommend staying. In a central location, walking distance to many of the tourist attractions. The staff are amazing and make you feel special. Had a massage at their spa was a very relaxing massage. The Room was clean and what you would expect coming from the US.

Great Hotel with excellent service in perfect location. Smell of rooms could be improved.

Had booked the standard room but later moved to a suite. Standard room was too small. There is a nice rooftop pool overlooking the lake.

Enjoyed our family stay. Quiet and very clean rooms, very friendly staff, tasty breakfast, great location in the middle of turbulent old quarter and rooftop bar with nice lake view.

The room was clean and comfortable. The amenities was decent, many eateries around the area. The staff, Nancy was helpful and assisted to our request promptly. Worth going back.

This hotel was perfect for our stay in Hanoi. Its location is perfect and the staff made us feel so welcome from the beginning. Nothing was too much trouble. The faciities were clean, the spa amazing and the roof top bar and pool fantastic. Highly recommend this hotel.

The hotel is centrally located at the old quarter and is walking distance to a number of key attractions. The General Manager is very friendly and helpful. Service at the breakfast restaurant is impeccable.