TownePlace Suites Hopkinsville

The road noise on the back of the building is quite noticeable. I will always request a room on the front side

Everyone was super helpful and polite! Food was good! Pool was very clean as was the lobby! We will definitely be back

Friendly staff on arrival was treated to an upgrade suite. Be aware the rooms with even numbers are next to the highway and get very loud at night so bring your earplugs if you have one of those rooms. The facility is clean and only has an outdoor pool open during summer months small workout room typical breakfast fare in the morning. Grills are provided out front if you would like to cook your own dinner. The fire pit was great for sitting outside enjoying the evening.

Road noise is a little load on 1 side of property so make sure your room is farthest away from highway. They charged us 16.00 when we used our account on netflix. They said it was a internet fee. Nobody advised of this of this charge. Not a big deal but annoying. The TV did not work upon our arrival. Breakfast just makes bare minimum. If you want to use pool you have to go to property next door. Just an average room stay. I expected a little more from a Marriott property to be honest.

GREAT CUSTOMER SERVICE!!! I love the lady that checked us in. Wish I knew her name but she went above and beyond to help us get checked in. We had issues with our reservations, she was awesome. I love staying at the hotel. It’s always clean and the people at the front desks are always so nice. I recommend this hotel to everyone that’s visit’s Hopkinsville!

Due to system issues it was not a good stay. No key to get in and out. The lady at the desk was working by herself and doing her best.

Staff was friendly and helpful. The rooms were not in good condition, room door wouldn’t close all the way and we ended up getting a new room. The new room’s shower leaked due to not having a door. Water temperature would drop or spike randomly. We have stayed at better Marriotts

Very nice room, beds were comfotrable!

We were driving through a snow storm last night and as Marriott Titanium Elite Members called the hotel to book a room. They are a pet friendly hotel but charge a very unreasonable fee for pets of $125 for a night! We requested the female staff on the phone if they could make the pet fee a bit reasonable as our pet was a small Yorkie (5 lbs) and we would check out early morning. She said they could do not anything. We then checked into Choice Hotel Sleep Inn at Manchester and very glad we did! Too bad Marriott does not appreciate their loyal costumers!