Jardim Atlantico Beach Resort

Ótimo hotel com ótimas acomodações! Tudo muito bem organizado.

Excelente, principalmente o atendimento. Todos os colaboradores são mt solícitos e educados.

Hotel bem cuidado muito bem organizado

Incrível como sempre

The hotel is clean and has reasonably good internet. Most rooms are reasonably large. The suites are very large, have a small garden and some sort of bunk bed. They are probably great for families with kids but not so much if you actually need a suite as they are basically a very large and tall room. The rooms located inside the compound are pretty quiet and I would strongly suggest that you ask for one. The rooms facing the main street are very noisy, due to the street traffic and poorly insulated windows, and should be avoided at all costs. The pool and the beach are fantastic if you have time to enjoy them. Two points to highlight; the breakfast is stunning with a wide range of fruits, desserts, fresh juices, various cheeses and cold cuts. Second, there is a chocolate store right on the property offering a wide selection of specialty, locally-made chocolates - worth experiencing. I would strongly recommend this property and would return if back in town.

Jardim Atlantico is certainly a must-go resort in Bahia. They offer a variety of services including touristic trips in the nearby locations, daily activities (beach walk, zumba, dance...), massage + sauna, chocolate and artisanal shop, lounge bar, pool bar, tennis court and so on. Kind staff and clean premises. I definitely recommend them.

Overall a fantastic experience. Amenities including pool and restaurant was great with a fantastic range for breakfast. Special shouout to staff who were friendly and especially the reception manager Juss who looked after my partner very well and accompanied us when she fell ill and had to go to the emergency medical clinical.

We stayed here since this was a preferred hotel for family, but we would probably not stay as long the next visit. Please be warned that they had out review cards to people at breakfast who give them positive feedback, and don't to those who give less than positive so the reviews here on trip advisor will be very skewed. (Since I gave mixed comments they did not give me a review card with a trip advisor logo prominently on it.) The price difference between the basic and deluxe rooms was minimal and our friend's room was much nicer for little more. The basic rooms were pricy once we saw what they got for a slight bit more. The positives: - The location was convenient within 10 minutes of the Ilheus airport. - The pools were clean, bathrooms were easily accessible. - The drinks (with alcohol) were excellent, and they were made very quickly after ordering. - They had activities and a playroom for kids, and a game room (although the game room needs maintained better, new equipment, etc). - There were activities for adults like volleyball, water aerobics, and contents where they gave small prizes. - The lunch and dinner menu food was very good always, prices were reasonable. - The beach behind the resort wasn't full so you had a lot of space to enjoy. The waves are rough at times. There are a lot of restaurants about a mile down the beach if you want to go elsewhere for lunch. The negatives: - The rooms were loud to outside noise, people in the hallways were loud throughout the night. - The breakfast was lacking compared to other resorts. Due to the number of people at the hotel, they produced food in mass quantity and the quality of breakfast was low overall. Tables were usually hard to find also. Multiple days when we ordered omelets they didn't get the order right. (using tapioca rather than egg, putting on onions, etc) The juices were extremely watered down, and not good. - The poolside music and master of ceremonies were too loud every day. We complained multiple time. It felt like you were in a college spring break bar. The hotel staff will not pick up empty (plastic) drink glasses from poolside. - It was quite a walk from many of the rooms to the restaurant, pool, etc. - There is not much near the hotel if you walk outside the property. - They also had little or no information on covid testing when it was required to fly back to the USA. So we had to find pharmacies online and walk to them, which there were a few within 1/2 mile. The reception desk really did not have any information on happenings in Ilheus. They had a flyer from a festival going on, but when you asked about it they had no clue. Otherwise the reception desk was pretty helpful. There was free flavored water at check-in at reception, but this was only around check-in time. The hotel should provide this 24 hours daily, it was a nice feature.

Still the nicest place to stay in Ilheus, but a couple issues made it less than ideal this time. The facilities are nice, the food is good and reasonably priced, and the location on the beach is great. This place has been my go to for many years. This trip, we had problems getting served at lunch time in two different restaurants. The first time was an hour ordeal, the second day we left after waiting for 25 minutes while all the tables around us were being served. Maybe because we aren't Brazilian? My other issue this trip is they gave us what i consider to be the worst room in the resort because every guest walks by it: room 11. This is the second time in four trips they've given me that room. I've ended up switching rooms both times. My recommendation is don't take a room number less than 21, the higher the better, because people walk by talking. I stated this in my reservation request but it didn't do any good. Because of both of these issues, I'm going to try a different place on my next visit even though i like the Jardim Atlantico.