The Fontaine

We were guaranteed the pool (a big draw for the hotel) would be open the next morning before we checked out. It was still closed the next day and we were rushed out of our room before check out time by housekeeping. Great location but just about everything else about this hotel is average. Not worth the price point.

The bar and lounge is amazing. Quiet, modern, cozy feel. The drinks and food are amazing. A little pricey but definitely worth it. The bartender the day we stayed there, 26 Jan 2024, was amazing! He made sure we had everything we needed and so friendly and fun. Overall it is a very nice hotel. The rooms are newer modern and big, love the huge shower.

The staff was very helpful and the restaurant was great. Room service was excellent as well. Nice, modern rooms. The nicest hotel in the Plaza area.

This hotel was absolutely wonderful. The most surprising aspect that it smells really good. Probably the best smelling hotel I’ve even been in. Everything was neat and clean and the staff were incredibly supportive.

I can get cold at night so I like to use the extra blanket but when I went to grab it I noticed that it was just shoved into the bag, not even folded. That grossed me out cause it made me think they didn’t wash it after the last guest and just shoved it back in the bag. We came with our friends and their toilet next door flooded with feces contaminated water. Service at the bar and restaurant were terrible. We came back from a wedding Saturday night and went straight up there for a night cap. The teenage girl at the hostess booth was on her phone. Didn’t even bother to look up right away to say hi and when she did an awkward silence later she said “you can go down there”. As we sat at the table nobody came by to say hi or take an order. The whole world is short staffed but you can stop by and just say hey we will be with you in a moment at the very least. We waited for about 15-20 minutes and left. Next morning we went up to the restaurant for brunch. This time the host did greet us and he told us to find a seat anywhere. We had to grab our own menus from another table and waited for a waiter again. Nobody else had gotten served in the area either so we left yet again. While the hotel is nice, it was not the experience we were hoping for.

Staff was super helpful and kind. Hotel was incredibly clean and well-kept. Great location as well. Went here with my family of 4 (including a 5 and 7 year old) and would definitely recommend.

Excellent service. Food was wonderful. Igloo experience was fantastic (even on a rainy night!) Loved the whole experience. We will be back!

One of the best hotels I've ever stayed in. Great atmosphere, felt like a boutique hotel with the amenities of a large hotel. The plaza was perfect for our date night with shopping and dinning near. The whole area was very walkable and safe. Parking was free and an ease.

The staff were friendly and helpful. The room wasn’t the cleanest (bathroom), but it was all quite spacious. Overall, it was a good stay.