La Quinta Inn & Suites by Wyndham Kerrville

This hotel could be nice but sprinkler on ceiling was taped on. Security latch on door was missing piece on the frame. We told the staff but door latch was never fixed. It was no way close to the great reviews I saw.

The first night of the trip I showered that evening, I requested an accessible room since I had surgery a few weeks ago and I am unable to get in and out of a shower tub, when I was out of the shower there was about 2 inches of water on the opposite side of the shower where the toilet is. The shower curtain did not keep the water from staying on the shower side. There is a lip where the shower side and toilet side meet and it was not effective at all. Then the water was not warm at all. It was luke warm at best. When I got out of the shower I had to mop up the 2 inches of water with the towels provided. The next morning when I showered before I left I had to stand literally in the corner with the shower head facing the corner so that the water would not get on the opposite side and cause a massive mess like the night before. Again the water wasn’t hot at all. Then when I was checking out the desk attendant did not look at me at all. Head was down in her phone. Although she did say to have a good day but did not acknowledge my presence. Very rude if you ask me.

No TV! We did not have TV connectivity. Contacted front desk, who said they would send maintenance. Waited until after 9 pm, no maintenance or call from front desk. Let morning desk clerk know when we checked out and they could have cared less!

Great for the price. It was quiet even though hotel seemed to be quite full. Did not here any outside noise. Great sleep.

Alina was very pleasant and helpful. Overall, the housekeeping staff avoided servicing our room, even when made available.

My boyfriend and I stayed at this hotel for over a week and the staff went over and beyond for our comfort and needs. They made us feel like family. Such a lovely staff. Rooms was very clean. I would definitely recommend this hotel and I will definitely come back.

Not good condition the hotel.was dirty also the neighbors a lot noise.cant be relax n sleep 😡

The check in lady was very sweet and helpful. We are here for a funeral and they put all of our family together, which we appreciated!

Very outdated, mold on the bathroom ceilings. Just in bad shape overall.. Very disappointed.