Acacia Premier Hotel

We visited the rooftop restaurant with a couple of friends and ordered some pizzas. All 3 pizzas had mould on it and the staff/manager was not agreeing to accept the mistake and initially told us it was “oregano” which made no sense as that’s not how oregano looks. We were quite disappointed with the denial when clearly it looked like mould. Would not visit again

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.

Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.

We visited this hotel over Xmas 2023. We enjoyed the food. The hotel was generally nice and comfortable. I would only urge the management to up the cleaning standards in the common areas such as the carpet in the reception area, the washrooms in the pool area on 2nd floor. Other than that it was a great experience overall

Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.

The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.

I stayed 3 nights in this hotel during my recent visit to Kisumu. The hotel is located right in the city centre, next to a shopping centre, which is convenient to go to anyway within the city. There was nothing much to do after dark when the shopping centre closed, however this is the case for the entire city. The room given had a large double bed, well-equipped with toiletries and tea/ coffee making facilities. There was also slippers and safe in the room. Breakfast was included during my stay, which was nice. The choice was great, with plenty of foods to choose from. There was also a swimming pool and a bar and gym next to it. The staff were also very friendly during my stay. I believe this is one of the best hotels in Kisumu and will recommend it to anyone visiting Kisumu.

The front desk staff was great - efficient and nice. The room was fine, but had obviously been smoked in at some point. Some wear and tear on the walls as well, but otherwise nice with a comfy bed. Terribly slow service at the lovely restaurant by the pool on the second floor. Nice view of Lake Victoria from there with a pretty outside pool. The gym is well-equipped but when I was there it was hot and stinky and I left after 5 minutes so I could breathe again. Security was tight and the entry and there’s a nice coffee shop in the lobby. This is probably among the best if not the best hotel option in Kisumu.